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April 2024 by Eric Taylor
Caitlin was outstanding. Very knowledgeable. Went above and beyond showing us units and explaining the process. We feel very comfortable renting a unit here.
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April 2024 by Mike Sebazco
I haven’t been the best customer but they’ve always taken care of me. They care about the property and the tenants. Caitlin does a great job of managing the property.
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April 2024 by Geri Dreizler
Paul, was very patient and professional. I appreciate the time he worked with me to help find a convenient unit location.
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March 2024 by T P Paz
Caitlyn at the Keller location on wall price Drive was absolutely phenomenal throughout my rental experience. Which I totally appreciate especially since I had terrible issues with another location. She really knows her stuff and has great customer service skills. Five stars to Caitlyn.
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March 2024 by Benja Rutto
I had the best experience through Kaitlyn help with unlocking my space .She also assisted me with my online account. The best employee ever.
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March 2024 by Shelly T
Nice facility and friendly staff.
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February 2024 by Sheila Flanagan
Exceptional service! Attendant was extremely helpful & very personable.
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February 2024 by Anthony Lemus
Caitlin was awesome. Super knowledgeable with all aspects of the facility as well as the online process. Very patient and helpful.
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January 2024 by William “Shelby” Pettie
Very clean very friendly and very helpful
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December 2023 by Bill Riegler
Caitlynn was so helpful. She fixed my issue within minutes. Great employee and I will highly recommend her to everyone I can.Thanks again Caitlynn
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June 2023 by Legend Bee
Ashyln was very respectful, the property was clean.
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June 2023 by Daniel Morris
Got a storage unit today for my son and Caitlin was amazing. Super helpful with picking what he needed and walked him effortlessly through the rental process. Highly recommend this location and Caitlin.
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June 2023 by G Coleman
Caitlin was helpful in assisting me with my concerns. Her customer service was impeccable- just what needed for the type of day I was having. She went above & beyond & I absolutely appreciate her for that.-BSG
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June 2023 by Billy Alexander
Caitlin did a great job in assisting me with my storage unit. She saved the day. She even assisted adding the app to my phone for ease of access. Thank you,
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June 2023 by Jamie Stierwalt
Apparently, whoever was working this morning had a bad day going. Arrived at property to sit for 20+ minutes waiting and was only able to reach the person by calling the previous public storage location we were at but had to leave so we could get our truck inside rather than outside. Once the manager reached the person via her private cell phone, she appeared with an attitude. Obviously dislikes her employer not providing a company phone, did not like that we wanted to see the unit location and was extremely rude letting us know she does not have units wit 10’ high doors. As we left and asked her to cancel the reservation, she responded very unprofessionally!!! If this was our first impression of public storage, we would have NEVER used them again!!!! Thanks to Diana and Amanda at the Keller Haslet location our history with her representing the company prevailed!!!!
