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September 2024 by ROSS MAV
I have been coming to this place for several years but since Dorian and Logan are no longer there I don't like it anymore. I am thinking of changing to another place
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September 2024 by Barbara Jenkins
Great customer service greet you immediately and get your car in and out quickly
They give you pricing before they begin work
Highly recommend
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August 2024 by Mark Gunderson
Do y'all own/operate the eagle car wash next to you? If not, disregard. If so, let me know
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June 2024 by Jeff Newell
Been using this place for years. No more. Highly recommend people stay away. Have gotten very poor service the past few times .
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May 2024 by Rachael Gum
Guys there are quick!
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May 2024 by Z S
They were so nice and helpful and very fast oil change
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May 2024 by sofia zapata
very good service. super nice employees and got me a discount after confusion on a different coupon.
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May 2024 by Brittany Jewell
I go to Kaufman Valvoline for every oil change. Thank you, guys!!
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May 2024 by Tanner Mullins
Great service, no wait and quickly done
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May 2024 by Lindsey Haynes
Great experience, great customer service!
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April 2024 by Vixen
Super sweet staff! They told me everything I needed and why and how it worked, super fast, felt safe and relaxed whole visit, 10/10 experience over all
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April 2024 by Daniela Gallegos
Dorian was an amazing rep here at Valvoline and made sure to be very thorough throughout the process of my oil change.
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March 2024 by T-Boys
I have been a customer for 6 years (with 4 vehicles) but this visit will be my very last.
After my oil change, my beige cloth seats had oil on them. I pointed it out and they attempted to clean it but I’ll have the added expense of buying my own products to do a proper job. Secondly, they attempted to open behind my glove box to get to a filter out but couldn’t. While I don’t have a problem with that, they couldn’t assemble the parts together to fit properly. So now I have a gap on the side of my glovebox. They couldn’t fix that either.
Run people run! I’d rather drive further to have peace of mind.
Update: My husband insisted I return to them to have them clean my seats further. It was a lot better but we will still have to do our own cleaning to get it to our standard.
The glove box couldn’t be changed as I was told it is supposed to be like that.
The oil marks on my seats was the last straw. I will unfortunately take my business elsewhere.
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March 2024 by Billy Joe Brutchin
Great service. All the guys were amazing. Took care of me and my truck.
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February 2024 by Ronald Studenny
I got there 30 minutes before they opened for an inspection. I was second in line. They opened at 8am and took in the first car and THEN they took in the 3rd car behind me. Left me sitting in the car in front of the inspection door. Finally I had to get out of my car and hand my keys to the attendant and went inside. They worked on car#1 and car#3 for 45 minutes and did not work on mine until both cars were done. THEN they inspected my car. I waited 47 minutes while they worked on car#1(over $330) and car# 3($85) while I guess my $25 inspection wasn't worth their time. Customer service was awful. I usually deal with Dorian who was the only reason I came there. Dorian was always a great help and explained everything and even apologized if there was a problem. No Dorian today. After years of going here I'm going to have to get my oil and inspection done somewhere else. They all cry "Buy and use local". But when local doesn't live up to standards, we have to go somewhere else.
