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August 2024 by Casa Vega
This store (KAUFMAN, TX) is wonderful. The guys are so friendly and helpful. I’m a female dealing with the automotive world. I went in looking for valve cover gaskets which they didn’t have in. I needed them rather quickly or ordering would’ve worked just fine. They were so busy but still was willing to call the next town store to ask info but I declined as I didn’t want to be selfish to the people behind me.
I called the other store and OH-MY-WORD!!! Bad experience to the point that had I not just dealt with the AZ here in Kaufman o’Reilly would’ve just gained a customer for life!! Yes! THAT BAD!!!!
Thank you Kaufman staff for being sooooo knowledgeable and accommodating. Definitely a store others can take a pointer or two from. Y’all are the ones protecting the brand. Kudos!!
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August 2024 by Caron Sherrard
Great service!! Thank you Autozone for making my purchase right!!
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August 2024 by Cory Mayon
Awesome people great customer service
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July 2024 by Mark Wise
I got a AC hose to put freon in it didn't work some thing was not right with the connection
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July 2024 by Stephanie Mhoon
Great customer service, very friendly and knowledgeable folks in there. If they don't have it they'll get it asap for you or direct you where you can go if you need it same day
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June 2024 by W Oliver (Wednesday)
Since I was coming from Ola I called about a belt, was told they had 3 in stock. Got here they had "0" in stock, but they did have a different brand in stock n would price compare because it was $8 higher. Employee goes to get that brand belt that "was" in stock, guess what? No, it wasn't in stock either. I told the employee I made a point to call ahead to see if part was in before I drove into town n was told in stock. Employee tells me they "put" hands on a part when someone calls about a part so this wouldn't happen...uh, I think you dropped the ball big time!!
So basically I wasted my time n my gas to make a trip solely for this part after being told there were 3 available. So, off to O'Reilly's now. Thanks AutoZone.
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January 2024 by V R
My experience is always good keep up the good work
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November 2023 by Tina Turner
One more day
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September 2023 by Mikey Prox Sr
Good prices
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August 2023 by G Jensen
The best!!!
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August 2023 by Cam K
Great place. Helpful people.
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August 2023 by Robert Ray
Sean has been amazing help today
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August 2023 by Dj Luckycharmz
Very big parking lot, no complaints from me.
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August 2023 by Gladis Aguilar
You need to employ staff who are trained to serve customers well, I mean someone who knows about cars or someone who knows what the store sells. It would be better if they are bilingual
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August 2023 by Scott Brinker
Clean & well staffed!