-
December 2023 by Candy
if I could give 0 stars I truly would. We went into the store minding our business looking at the t-shirts searching for specific spiderman t’s I saw online (not even touching them literally just looking around). Some big tubby guy from behind the register asks me “what are you looking for” after i tell him it’s okay like twice and that i’m looking around and it doesn’t seem like they have the shirt I want he then gets an attitude with me and again says “I SAID WHAT SHIRT ARE YOU LOOKING FOR” I kindly left before I met him with the same attitude because I understand maybe if I bothered you to ask but… you asked me? so I didn’t understand why he had a nasty attitude to begin with. He then continued to insist on ordering it online and was mad when I told him no. I get wanting to make the sale but fix your attitude poo. Never dealt with anything like this at a zumiez in my many years of being a frequent customer there but anyways.. I went and bought the shirts at Tillys the next day so thank you for the attitude tubby!?
-
February 2023 by Austin Bridwell
Staff was extremely helpful, and nice. The manager helped me find the perfect fit for the pants i wanted, and the lady at the counter was extremely friendly.
-
November 2022 by Alexandria Benton
Love the store, but never opens on time and I’m always waiting for hours outside. Customer service says that no one is notified if they open later than usual, so I’m kinda just stuck waiting, hoping they’ll open before I’m too late for work. Should consider changing their hours. Other than that, great employees and great customer service!
-
November 2022 by Harris Nguyen
Victor was extremely knowledgable, approachable, and patient in answering all my questions. I had a good understanding of the wheels and bearings I had bought and he even tightened my big and small bolts on my skateboard trucks.
-
October 2022 by Kevin Barajas
I believe employees are stealing points from orders made by customers either that or they dont care to make sure the email is correct I was told I would recieve an email to finish my sign up and did not recieve anything!
-
October 2022 by Ben Dover
I believe employees are stealing points from orders made by customers either that or they dont care to make sure the email is correct I was told I would recieve an email to finish my sign up and did not recieve anything!
-
September 2022 by jasmine
i saw a hoodie my brother had been looking for and it was one that was hanging high, i asked someone at the register for help, i didn’t care who cause there was plenty people there so ya know not asking for one person specifically. after i asked for help this asian boy with airpods behind the counter said “no” and everyone started laughing? aside from the girl whose name i unfortunately did not get but she tried to recover it and she was great and really helpful! i work retail as well (nike and starting vans soon) so it was kind of just odd but pretty expected from teen boys so i personally don’t think anything of it but just wanted it to be known! other zumiez i’ve gone to everyone’s been great and always has that zumiez attitude that having worked in a mall as well you know and recognize so this experience was definitely a different one. still love zumiez as a whole though!
-
March 2022 by Sharbear
Got my hubby a skateboard built for Valentines Day here. The lady was real nice I dint know anything about what skateboards need but she helped with everything wait was only 10 min. Def would recommend. Saw alot of cute clothes n match too.
-
March 2022 by Shari Castro
Got my hubby a skateboard built for Valentines Day here. The lady was real nice I dint know anything about what skateboards need but she helped with everything wait was only 10 min. Def would recommend. Saw alot of cute clothes n match too.
-
December 2021 by MachineGun DAV (GodRocket1)
Kinda a shame that there is a 'Walmart' of skateboard shops around. Hope they don't put local skateboard shops out of business. Shame on you if you work for them or support them!!!
-
October 2021 by jasmine garcia
i saw a hoodie my brother had been looking for and it was one that was hanging high, i asked someone at the register for help, i didn’t care who cause there was plenty people there so ya know not asking for one person specifically. after i asked for help this asian boy with airpods behind the counter said “no” and everyone started laughing? aside from the girl whose name i unfortunately did not get but she tried to recover it and she was great and really helpful! i work retail as well (nike and starting vans soon) so it was kind of just odd but pretty expected from teen boys so i personally don’t think anything of it but just wanted it to be known! other zumiez i’ve gone to everyone’s been great and always has that zumiez attitude that having worked in a mall as well you know and recognize so this experience was definitely a different one. still love zumiez as a whole though!
-
June 2021 by Bret Barnes
Maybe the most unorganized, disheveled, trashiest store I’ve ever been in. With a couple of dudes behind the counter that can’t look up from their phones to acknowledge customers. Makes you wonder who manages a store like this? What is the district manager doing? Very strange!
-
May 2021 by Juan Alvarez
pretty nice store
-
May 2021 by xxx_ gael
Cool for skateboard
-
April 2021 by Jeff Maceira
Need more lurking class shirts
