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August 2023 by Haajar Aziz
So zippy shell sounds like a good deal they drop the shell off and you fill it up and it gets shipped... but here's the thing. You only have 3 days to fill the shell. There is a 12 hr window 8 am to 8 pm for them to do it off... be prepared to only have nearly 2 days to load/ unload the shell bc it will come late. Zippy Shell takes no responsibility for your shell arriving and getting picked up on time they just claim çohhh the warehouse this and the warehouse that" ugh! I'm frustrated with them!
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August 2023 by Grant B.
STOP!!! DO NOT USE ZIPPYSHELL UNTIL YOU READ THIS! We had a very poor experience with Zippyshell (ZP) and from the review it seems as if we are not the only ones. We set up a contract with the group and they claimed on the call that we would get 3 movers for four hours. When ZS showed up with the POD, there were only two movers, and they said they only work for 3 hours. Make sure you have the language in your contract, our contract called out "team," a tricky way to screw you. They ended up charging us $55 an hour extra but did not discuss this charge until the movers had left with our stuff. Another way to extort more money out of you.The contract read 8 to 10 business days before ZS would deliver our container. Mind you, when I purchase something from Amazon, I get an update every step of the way. ZS has no way of tracking your POD, which seems extremely unprofessional and is par for the course with this company. The POD showed up on the 12th day and ZS did not send movers as contracted to help unload the POD. We are also waiting for our refund which has not come yet.Please do not use this company, they are cheap, and you get what you pay for. They are unprofessional and will try to charge you extra at every turn. This company should be reported to the Better Business Bureau and those of us that have had these terrible experiences should band together and start a class-action lawsuit.
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April 2023 by James Bauernfeind
Alex and his team are great. Prices are good, and service is good. Only reason I remove a star is because it was said to be climate controlled... and instead is in a warehouse with fans pumping air throughout... but anything in there will get HOT, or cold. As long as you are aware of this, then it will be fine for you. We did have some mold in one of our units, a snake in one, and a bunch of field mice that made their home in our stuff. For the most part though, everything was fine. Alex was more than accommodating, and we will use him in the future.
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April 2023 by Suzan Sechelski
Moving is such an ordeal. To rent a pod makes the headache so much more bearable. If you EVER need a pod delivered to your old place then taken to the new location give Alex at Zippy Pod a call. He will DEFINITELY make the stress easier!
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July 2022 by Omaira P.
Excellent service. Very convenient , reliable and affordable. This is my second time that I used the service and I was very happy with it. Especially during the time of the pandemia.
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March 2022 by Kristi Reddell
Loved my experience with Zippy Shell. One of the only mobile storage options that was able to help me with my move and storage from the city to the country. Great customer service.
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November 2021 by Roger
I was looking for a short term storage solution fpr furniture I needed out of the way during installation of new flooring. ZippyShell offered the short term basis I wanted plus the advantage of not having to rent a truck. Perfect solution for a fair price, and very prompt and courteous service.
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September 2021 by Kevin Merrigan
Editing earlier review. Very responsive.
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August 2021 by Omaira Pacheco
Very reliable and practical service. If you need temporary storage, it is provided. When you need your stuff they take where you want. I have used twice and I will recommend to use it to anyone.
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August 2021 by Garrett Cannell
Would give negative stars if I could. They're holding our belongings hostage and not notifying us of a delivery date. Literally have no idea when we'll get our stuff back. Seriously, DO NOT USE this company - here in Houston or anywhere for that matter. Look around on the internet before hiring them, I wish I had - there are numerous negative review. I filed a complaint against them with both the BBB and FMCSA.
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July 2021 by Eva Hermann
Alex was very helpful and we would have been in a much worse situation come Friday had he not contacted us. Sorry for the previous confusion!!
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June 2021 by Roger Rapp
I was looking for a short term storage solution fpr furniture I needed out of the way during installation of new flooring. ZippyShell offered the short term basis I wanted plus the advantage of not having to rent a truck. Perfect solution for a fair price, and very prompt and courteous service.
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May 2021 by Nina B.
This company is the worst moving company I've ever worked with. In this instance, cheaper is not the better way to go. Instead of dropping my shells off 8 to 10 days after pick up, they showed up 22 days after pickuo. This was after they showed up at my house two days later than they were supposed to, because they said "we had you marked down for pick up last week". They barely offered an apology, even though I have been living in my house for nearly a month with no bed for my children to sleep on, none of their toys to keep them entertained, no television to pass the time, no refrigerator to keep my food cold, no washer and dryer to wash the weeks worth of clothes that I brought with, no chairs to sit out on, and no table to sit out for dinner for 22 days. They did not even offer any sort of refund or deal for not showing up when they were supposed to, I'm dropping off my house we later than expected. When I called to ask where my things were naturally I was heated and I used the word "HELL", and I was met with A religious nut that hung up on me for being "vulgar", The only positive note about this whole experience, was the local movers they hired (U Pack, We move)in Houston that were very nice very personable, unexpectedly put my beds together for me, and apologized on behalf of zippy since zippy couldn't even bother. I wish I could give them negative a bazillion stars for the way they treated me. I'm also including pictures of just a few of the boxes and things that were broken.
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March 2021 by Jennifer Mouille
Very friendly customer oriented company. Checked in with us regularly and could also get in touch with someone. Property came back in the same condition after being stored for 2 years.
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February 2021 by Shanley Blake Mullenax
I was looking for a portable storage unit that would come to my house so we could pack up. I came across a Facebook ad of Zippy Shell. I requested a quote and almost instantly a sales person named Harry contacted me!! he walked me thru the whole process and helped me understand everything. He even delivered the storage unit to my house himself!! I highly recommend Zippy Shell for your storage needs and I definitely commend Harry for his great customer service!
