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December 2023 by Behnaz Paydar
Worst service at this location for deposit. They were short staffed and the lady who was helping both drive through and inside the bank had a bad attitude. She was acting like she was doing me a favor. She claimed to be a banker and had to call someone else to help me for this deposit.
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September 2023 by Mohammad Raza
I am holding 2 checking accounts, since I came to USA (2017)and stayed loyal to the bank ,during the period, I visited multiple locations without any issues, never thought to open new account on any other bank or to switch to another Institute,Yesterday I went to this location, confronted I situation, which made me think to close my accounts and move somewhere elseI asked for a small favor get some Quarter Rolls , but a lady SYNTHIA refused just because I dont have a business account, her attitude was not upto the markI told her it's my personal but she never acknowledged my requestDo I deserve this attitude, my funds has been used by the bank , more than I used them.The bank cannot even consider my little request .
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May 2023 by Dorkys Gonzalez
The drive thr cero stars you can lose the time that they want!
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January 2023 by Sonam Rao
Michael is a pleasure to work with, very helpful. Read some of the comments - Banking industry has changed, less staff and the employees are working hard and extra hours to cover shifts. We just got to be patient as clients. Because of covid things are not the same anymore. With all that being said, I still had no issues and was taken care of right away
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January 2023 by Karla Romero
Michael Santoy was extremely helpful and accommodating. Handled our situation so professionally. My child was a victim of fraud and he was able to help us resolve the process
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October 2022 by Cheri Osuobeni
I'm being really nice because I also work in customer service. But they need more help. It takes too long to get service
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September 2022 by J. Russell Polsgrove
Wednesday, August 24, 2022 @ 10:30am:Bank teller, Iris, had terrible customer service, definitely acts as though she does not care about the customers or maybe she was having a bad day.I ended up having to go to the WF location at Fry Rd. & 99 where José took care of my banking needs with excellent customer service!Thank you José!
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September 2022 by J. Russ Polsgrove
Wednesday, August 24, 2022 @ 10:30am:Bank teller, Iris, had terrible customer service, definitely acts as though she does not care about the customers or maybe she was having a bad day.I ended up having to go to the WF location at Fry Rd. & 99 where José took care of my banking needs with excellent customer service!Thank you José!
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September 2022 by Jose Moreno
Very inconvenient hours. Open late and close early. Better off going to Chase since they are at least open a little longer during the weekend.
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September 2022 by Tim Anthony Griego
Excellent ? and easy access to both ATMs- one walk-up and the another drive-up.
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September 2022 by Naush Khiljee
I was greeted and helped by a lady here who just had a passive aggressive attitude the whole time with me.
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July 2022 by Joe Healy
My wife has banked here for over 15 years and is a senior citizen.They charged her $10.00 for a cashiers check.I spoke to the branch manager today and she was so rude that we will close our account at our 1st opportunity. I am not surprised that this branch has so horrible with a manager with no customer service skills!!Horrible Do not support these crooks
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April 2022 by Stella
I had to go to a new bank since the one i always go to had closed, i decided to go to to this bank to open up my first bank account and to my surprise the people here were so polite and friendly, especially Michael who was incredibly patient. Would highly recommend anyone going here!
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March 2022 by Clementine
I had to go to a new bank since the one i always go to had closed, i decided to go to to this bank to open up my first bank account and to my surprise the people here were so polite and friendly, especially Michael who was incredibly patient. Would highly recommend anyone going here!
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March 2022 by Yvette Reyes
I had a great experience with Michael Santoy, he was extremely helpful and kind. He was patient and answered all questions I had in vivid detail and made sure I understood what was happening during our meeting! Wonderful banker!