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November 2023 by Joseph S.
This was the 2nd time Suleyma had helped me. She was great! Would highly recommend working with her.
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August 2023 by Lauren M.
If zero stars was an option this location would get it. Awful customer service. Three tellers and only one was servicing anyone. Line was SEVEN people deep. No care in the world. I waited 25 minutes to get change for a $20.
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February 2023 by Mi Clinica Medical Center
(Translated by Google) They serve you very well, they have staff in Spanish(Original)Te atienden muy bien tienen personal en español
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July 2022 by Berenice Suarez
Super happy to open an account at this branch. Leah the banker was diligent, patient and very helpful and was thorough about the details of the accounts that could potentially benefit me as I begin my real estate business. She build great rapport with me which I appreciate. A breath of fresh air after a negative experience at Chase.
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March 2022 by Jake G.
This is the worst Wells Fargo in Katy save yourself the time. Horrible customer service and very unprofessional. It's embarrassing to the other Wells Fargo's this is the only one that is always consistently bad reviews. Maybe think about changing management.
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April 2021 by Margaret B.
Worst customer service I have ever experienced from a bank. Do not expect to be treated with kindness. I will not be using this branch.
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December 2019 by Io K.
If I had a bank, I would train all employees to be able to do everything, that way you wouldn't have people waiting in line while supervisors are chatting about the weather. #customerservice
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October 2019 by Michelle R.
Very insufficient takes way too long... And they didnt put the cash in my envelope when I went through the teller line! Horrible drove all the way to pick up food and now im on hold waiting for someone to help
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December 2017 by Steph B.
This Wells Fargo is a friendly neighborhood bank with a really good staff of people working here. We actually don't bank at WF, but I have come here for home improvement and student loans. Each visit I have been served with respect and with care. I noticed too the same treatment of everyone coming for their help. The location is not great, you have to drive commando through the Kroger lot and get past the hungry drivers dashing towards Jack in the Box. Breath.