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November 2023 by Sian Ramlal
Horrible service, gives incorrect information, not very helpful, rude. Told me 6 months I will get my mailbox keys for my house? What absolute nonsense is this, when I was told by the same post office 20 days ago 7-10 business days!
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November 2023 by Tammy Woytek
I would leave no stars if possible. This US Postal office has terrible customer service. The are not professional and are lacking in any kind of service...I dropped off a package for shipment and it sat in their Postal Office for 7 days with no explination when I had to follow up with them as to why the package was not mailed.
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September 2023 by Vicky Calva
I have gone twice to this post office and staff was always very helpful and polite
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August 2023 by Bessy Azu
The lady that attended to me was 110% NICE! Very calm and friendly. Zero attitude! Thumbs up to her! ?
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August 2023 by Ar Zm
Yesterday morning me and my daughter been at this location of usps and they had very good customer service and was nice people
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July 2023 by Jane Thompson
Slow, very busy, very long line -- even with 3 clerks working. I went at the wrong time of day. The outer area is hot, where you're waiting in line. Avoid 11 a.m. - 1 p.m.
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July 2023 by Peavy Resale
Tiny post office located in old downtown katy. I dropped off some prepaid packages at the counter. Apparently you have to wait in line even if your packages are prepaid. There is no drop box for prepaid packages. Overall, friendly quick service.
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June 2023 by Arif W
90% of what’s shipped to me with USPS is lost. The 10% that arrives is delivered late yet they claim they delivered it earlier. This place is a big joke. Shut it down!
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June 2023 by Melissa Erickson
Every-time Ive come here , the staff has been so helpful and kind!! Thank you!
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April 2023 by Gaye H.
I love this post office. The service people are kind and help each and every customer. It may take a little while in a line or not but you can always know you will get the best service.
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April 2023 by Ethan Petuchowski
Fast, friendly service. Location feels like a time capsule not in a good way.
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April 2023 by Duke Blazer
A post office without a mailbox for drop offs on the weekend. What a joke!
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February 2023 by Louise Rodriguez
Apparently this post office has a rule on how many packages you can drop off everyday and they will argue with you about opening the door to drop off prepaid packages. When asked who I can speak to about it, I’m told that it’s a safety issue. They won’t accept packages if you ask them to open the door but they don’t have an issue with you waiting in line to drop off your packages. To add onto that I also tried to drop off a UPS package here before as that is allowed by UPS and I was told very clearly that anything that is not USPS will be thrown away. Clearly this post office makes up their own rules as they go.
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December 2022 by Adrian Guevara
Not bad at all, small office service has improved a lot over the last to years. It’s always full so be prepared to spend at least 20 minutes! But in my experience they move fast.
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October 2022 by CamCami Cammila
Kindest clerks. I was even offered the use of a cart for some heavy boxes.