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April 2024 by M K
Great experience. Very helpful team in tool rental gave me exactly what I needed. Job done in under an hour. Protected my principles by using their tool instead of yielding to someone making an unreasonable demand. I got to keep my pride.
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February 2024 by ldean 03
Tried to call multiple locations to rent a tool. No location would answer the phone.
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March 2023 by Ed White
Helpful staff
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October 2022 by Bill Oliver
Good service very helpful. Did not have the freezer I wanted but tried to find it at another store or when delivery was expected
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September 2022 by 4632
Sydney Sam helped us grab some bricks we couldn’t reach to. He has been an amazing example of why I go to Home Depot. Quality service in a fast order!
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August 2022 by RedOnYoutube
Sydney Sam helped us grab some bricks we couldn’t reach to. He has been an amazing example of why I go to Home Depot. Quality service in a fast order!
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April 2022 by Vũ Hằng
rộng,lớn,bán nhiều thứ dễ chọn lựa
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February 2022 by Kishore Bhatia
Worst customer service. I ordered appliances they did not show up on delivery date. Called customer service they said microwave was on back order so they can’t deliver. Customer service asked to cancel oreder for microwave. So they can deliver 3 items. Try to order microwave again online and in store they are not able to match the price I paid initially. After wasting time with customer service and in store they agreed to order it for about 20$ more then initial price. Paid for it on February 8th to be delivered in mar 9th. After 2 days saw a refund on my credit card. Called customer service they asked me to go to store. No one at store was able to tell me why the order was canceled wasted another 1.5 hour at store. Finally ordered microwave from From Best Buy because no one was able to help me at Home Depot
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October 2021 by Mia Rohdiss
They brought back mask mandates at this particular location even though the governor ended the mandate.
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September 2021 by Lizette De La Garza
Employees were very rude, ignoring me and my cousin
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June 2021 by Romita Gandhi
The worst customer service ever. No one picks up phone. No one takes ownership. The store at Katy on Fry and 99 is the worst. They are giving me run around since March.
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March 2021 by Stina Marcell
You offer piss poor customer service. This is the THIRD time a GE refrigerator was delivered bc the first 2 had huge dents & scratches. You guys assured me that the refrigerator being delivered today would be WHITE GLOVED. Yet the delivery men showed me the refrigerator sent today was a return! That isn't white gloved, and I'm beyond pissed @the audacity of home depot to send me a returned refrigerator w/ more damage to it then the initial one I recieved as a replacement. Is
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July 2020 by Melissa Newsome
I just want to say how much Home Depot sucks. I am beyond livid at this point. I ordered a washing machine and dryer on June 18th. The delivery date was supposed to be 7/16/20. They call me today, (26 days after I paid for it and 2 days before scheduled delivery) to let me know they don’t have the washing machine I purchased and Maytag has discontinued the model, so Maytag has graciously offered to “give” me an upgraded washing machine that retails for $200 more than the one
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June 2020 by Alex Rodriguez
the customer service to get me to make a purchase was great. once I made my purchase and delivery happened the customer service became absolute garbage. product came in defective and they had to schedule a second delivery date which was already a huge inconvenience. guess what, second product was defective as well amd then we couldn't even get a hold of anyone to help correct this issue in a more timely manner since we were already weeks overdue on needing our dishwasher. here we r now, weeks later with no dishwasher and a very bad taste in our mouth. we r leaning towards just returning it at this point and going to lowes out of spite. this is not how a customer should feel so there is something seriously wrong with that being ok with home depot
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August 2019 by Jackie Skrocki
There is no customer service. Unwilling to help. I won't be shopping there again. I can take myself to Lowe's right across the street.