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November 2023 by Texas Cares About Autism
Paulina helped us notarize important papers quickly and efficiently. She has a great energy and really helped when we needed it most. Highly, highly recommend
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September 2023 by AARON MILLER
Mistica signed us up today, friendly and professional. They have a CD of 5.5% interest for new customer, this is what attracted me to join.
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July 2023 by Becky Eck
This branch is not a good branch. When Jennifer was the manager it was very good. I have been going to this branch for 10 years. The teller lie to me and i hate liars. They are not friendly and they dont help there customers like they us to when jennifer was the manager. I am happy jennifer got move up in the company but i wish that this branch had a better manager and better employes. My husband and i have decide it is time to look for another bank.
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July 2023 by janeatte
No ATM machine????? What kind of bank functions with no ATM and long lines inside the bank. Overworking their employees and inconveniencing customers ?
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March 2023 by Euzette K.
I recommend the business but not this location you can feel the racism the moment you walk in it's so intense and really ridiculous we are still in this moment.. Maria Gabriela Salazar is so lazy.. she rather walk around and say she will help you but waiting for the black lady To finish up with a previous customer in order to get assistance when while you are sitting 15 to 20 minutes..
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December 2022 by Alona W.
The lady with the curly red hair claimed to be "short staffed" but it was very clear they did not want our business because she was not trying to set up an appointment or anything, just suggested we go to a different bank. So rude.
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December 2022 by A Google User
Absolutely the worst credit union I have ever had the displeasure of dealing with. Would not recommend if they were the last credit union in the country.
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August 2022 by Shenece E.
Was told by a representative over the phone to come to a location to verify my identity. Visited this location. Got there at 5:20pm they close at 6:00. I was told that they could not assist me because it would be pushing it as they were closing at 6:00pm. might as well close right now since you cant assist me. whats the point of saying you close at 6pm if you are not accepting people at 5:20pm? ridiculous.
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July 2022 by Vero M
I have been a member of TDECU for over a decade and have always loved this credit union. Then I moved to Katy 3 years and I have had continuously terrible costumer experience time and time again. This branch is the absolute worst at costumer service and it always slow. I hate this branch.
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April 2022 by noah deaton
The whole branch made sure I was taken care of Jeff Martin did an excellent job informing me of all the details. I only wish they had a location closer to me. Thanks TDECU, you all are doing great.
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April 2022 by Gene
The whole branch made sure I was taken care of Jeff Martin did an excellent job informing me of all the details. I only wish they had a location closer to me. Thanks TDECU, you all are doing great.
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March 2022 by María Cabra
Terrible service, they are so racist with the Hispanic people. I was trying to open an account for my mother in law and the guy that was helping us he didn’t want to help us, he just tell us to sit and they will call us, after 5 min he help someone else instead of us. I don’t recommend this place if you want to open an account.
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January 2022 by Judith M
We have a savings and checking account with this branch. We recently applied for a mortgage loan and Jonathan Jaramillo provided superb customer service . So patient and profesional with my husband and. Will make this for sure our room go beach.
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January 2022 by Melanie Parker
Jennifer Cunningham and her team always go above and beyond for their members!! I've been with TDECU for approximately 5-6 years and I will never bank anywhere else again. Their service, knowledge, patience and kindness are impeccable. Thank you Jennifer for all you do.....you're a gem!
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January 2022 by SERENA GODWIN Vogel
Jeff was So RUDE IN PERSON to my husband that was having issues seeing and dropping a $30k check off .Jeff stated Sir . Just put over there I'll make sure it gets to Corporate office.My husband stated no!Jennifer did help after Few others , Jeff did not !Was the worst service ever!!!!We have been playing phone call game to start work on our flooded house .They have had The check 2:weeks now !!We have a mortgage with this Bank.House flooded over a month ago.No response on Paying contractors.Nobody has touched base with us to introduce themselves to be handling our payments to our contractors.We Have ready to get jobs done .They just sit on the check ...We are not in our home due to this bank !