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January 2024 by Nicki Johnson
All staff have always been so helpful and knowledgeable of all services and convenient video tellers. We do a lot of services such as notary and have always gotten a service with a smile. Great Job guys!!
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November 2023 by Jeremiah Jones
Gabriela Tejada was extremely helpful, thorough and patient while setting up my very first credit union. She made the process easy and was very efficient with her work! Thanks again for all your support.
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November 2023 by Nelson Pimentel
Gabriela Tejada has been amazing to work with! I have refinanced several loans and have worked directly with her and she is professional, friendly, prompt, and has great communication. I look forward to keep working with her.
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April 2023 by Claudia Contreras
I just wanted to take a minute and thank you all for helping me with my first dream car purchase. Ivan thank you for helping me with the application process and keeping me informed of each step. Daniel thanks for taking care of the account opening and making the process easy. Thank you for informing as well of the other financial products and car products that are available. Angie, thank you very much for taking care of the whole process Saturday I appreciate all your help and in dealing with the dealership. I appreciate all your work very much and am grateful in meeting you all. I look forward in doing more business with you all. Will definitely recommend your branch for business.
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March 2023 by Corvette-Mopar 4Life
I worked with Ivan for my refinance loan for my Camaro. He was awesome to deal with and very quick. I highly recommend using the branch and him for financial needs. Great service!
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March 2023 by Adrian V
The people here are sooo nice and helpful. I worked with Gabby. She did a great job thoroughly explaining everything to me and answered my 100 questions. Highly recommend this branch!
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March 2023 by Be Kind
Had a great experience at Smart Financial CU in Katy thanks to Daniel G.! He was very patient, knowledgeable, easy to get a hold of, & impeccable follow up. Great rates & excellent customer service—both of which are hard to find these days!
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February 2023 by rose moshou
Had a great experience at Smart Financial CU in Katy thanks to Daniel G.! He was very patient, knowledgeable, easy to get a hold of, & impeccable follow up. Great rates & excellent customer service—both of which are hard to find these days!
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November 2022 by diane pozon
Mrs. Tejada was a tremendous help when I applied for a personal loan. Her customer service is top notch! I am very grateful and thankful for people like her...
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November 2022 by kenneth mares
In my very honest opinion, Daniel showed outstanding customer service. He literally went above and beyond to help me with my personal and auto loan. He always checked up with me and followed up with me. He left no questions unanswered. And always kept me up to date. Daniel is a outstanding employee there, he was nice, friendly, and talk to me with concern. You can really tell he showed interest in my needs. So all in all. Great customer service, great loan approval, great rates. I was one satisfied customer!
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November 2022 by Danesh Dubash
Gabriela Tejada was a pleasure to work with during my auto loan process. She ensured that I was updated throughout the process. She called me often without me calling her, which is almost unheard of nowadays, and most of all, she was efficient with my time. By far one of the best experiences dealing with financing an auto loan. Thank you for your professionalism and all your help, Gaby!
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November 2022 by Michelle Watkins
Fantastic customer service through out the entire process! Very helpful, fast, and friendly. I was very impressed by Daniel Carpio Gutierrez, he was a blessing through out my auto loan process. Will definitely return!
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August 2022 by Teodoro Villarreal
Daniel Gutierrez and Ivan Escalante were awesome! Loan process was quick and smooth! There were there to answer all my questions!
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April 2022 by Martin Esparza
I refinanced my vehicle with the help of Angie. She provided great service as well as clarity throughout the process. She was professional and responded in a timely manner which lead to an overall great experience. I definitely recommend her when you need help with the services smart financial credit union provided.
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February 2022 by Joshua Bosarge
Ask for Daniel Gutierrez if you need a loan. He's very good at what he does. My wife and I ate very pleased with his customer service skills. He is always very helpful and informative. Thanks Daniel!
