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July 2024 by SVVVGEHOUSE TEAM
Only a matter of time until this place gets shut down. Worst customer service on earth.
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July 2024 by Black Gem
Lol how is this place still in business?
1. You get your card info stolen at gas pumps
2. Terrible customer service
3. Spoiled food.
Ain't no way yall giving your money to these people.
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July 2024 by JOHNNY HEARTLESS (TVBUU)
Indian dude with the beard in glasses is a real piece of work.
We are having a dang tropical storm that wiped all the power and I asked to an outlet for 5 minutes for a medical emergency and instead of caring about the people who have supported this business this mf has the audacity to say that none of his outlets work when they have power ?
It's absolute disgusting how people treat other humans in times of need and survival. I pray this man and his family never end up needing the help of a fellow houstonian, may he remember the cold shoulder that was given in a time of need.
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June 2024 by Janet Sanders
I just called about a $70 charge on my card and the man who answered did not seen concerned. After reading the comments, now I see why. I called a second and he hung up. This is normal business for them.
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April 2024 by Vivian Dailey
Pump didn't click when full and was spilling out gas wasting money
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October 2022 by Dominic Vo
You guys should be careful when pump gas in this location, your Debit or Credit Card’s information will be stolen like me. Last time I’m went here to fill gas, after I insert my Debit card to pay and the station as my pin for twice, I thought I’m was enter wrong pin code and try again, when I fill up some gas with $38 and then leaving 5mins later I got a alert call from my bank they’re asking my did I purchased $138 on that location?! I’m was surprise and say just $38 and my Debit card was locked… you shouldn’t come here to pump as to avoid same problem as I did
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October 2022 by Nina Vo NiNTV
My Credit Card’s info was stolen in here when pump gas….please don’t come this place
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October 2022 by arcelia plasencia
Disgusting restrooms, over priced gas.
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September 2022 by Angela Owens
Bright...Clean...Open 24/7...Great location...Wendy's (fast food)!!
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September 2022 by Dario-Talitha Chiesa
don't go to this gas station especially at nightI had a horrible experience...As soon as I finished putting gas in my vehicle and as I was pulling out of the gas station I received an ALERT on my phone that someone was trying to use my debit card at this location...that they had tried to pump $80 and it was declined (cuz they didn't guess the pin correctly). I took a picture of his license plate and went inside to alert the clerk.a man in a pick up truck was trying to use the exact same pump after me and sat there (with window beside the pump (instead of gas tank aligned with pump) with a device in his hand) trying to guess my pin for my debit card...he did so for 15 minutesSTAFF ACTUALLY acted like they knew about it when I went in and asked for a manager. They acted like this was common (everyone that overheard my complaint seemed alarmed also but the clerk was like no big deal!!) and no manager ever called me back (supposedly there was none on site that night).DO NOT RISK IT
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June 2022 by Meisa Khammedov
Amazing owner. Great employees. Always stocked and clean!
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August 2021 by Shakira Barnes
THE CASHIER (FEMALE)SHAMIM Is very rude and condescending and when you ask her a question politely she yells at you and is very rude!! I will Never shop at that shell again as long as she works there I would rather run through hell and gasoline underwear!!!
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August 2021 by Shakirat Balogun
Very bad customer service the female cashier shamim is very rude when you try to point out her errors she begins to yell at you you are not better than me and something about Indians being superior to Americans I to Americans I was like wow wow lady this argument has taken a toll or should I say a turn for the worst I did not bring ethnicity bring ethnicity nor race into this at all I simply stated that as a cashier your job is customer service and you are very bad at customer service not to mention you should never yell at your clients especially when they are right I will never shop at this gas station again in life honestly had a not bought Home in Katy Texas I would never even drive past the shell establishment on Mason road literally a waste of time the shell at Mason road and Morton ranch literally should not employ anyone that works there currently especially shamim.
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May 2021 by Tonee Ruiz
Who do I call to report a specific Shell station!? For refusing me a bag of ice on Ebt foodstamps when in the door window there is a big sign that says excepts EBT That’s the wrong guy behind the counter obviously isn’t trained enough to know that you can purchase ice with EBT and they were very rude to me at the Shell location on Katie Hockley in Morton Ranch and I believe that this company needs to be reported whoever owns the shelf needs to be told that whoever’s running his store is doing a horrible job and that he’s going to lose customers every single day and I will not stop until they reprimanded for denying me my bag of ice
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April 2021 by Trish Palmer
Stole money from my husband then told him to call his bank they hear it all the time about their pumps
