Saks OFF 5TH is a popular shopping destination offering a wide variety of items at reasonable prices. Customers appreciate finding everything they need in one place, including casual clothes, shoes, handbags, and sunglasses, often at a fraction of the regular price. The store is known for its abundant selection and good deals, making it a favorite for those shopping on a budget. Visitors often highlight the helpful and friendly staff, especially noting exceptional customer service from employees who go above and beyond to assist. One staff member, in particular, was praised for her kindness, helpfulness, and willingness to help with online orders and returns, making customers feel valued. However, some concerns include the store’s temperature, which can be very hot and uncomfortable, and locked fitting rooms that require staff assistance to access. Despite these issues, the checkout process is quick, and the store's overall experience is positive. Customers say they would return because of the great service and the wide selection of affordable items, making Saks OFF 5TH a go-to place for shopping and saving money.