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April 2024 by Anthony Kline
Not a fan
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March 2024 by Pawan Deep Singh
Not customer centric Manager. Long time customer of this store and all my family shoes are from here only. Recently bought one pair for my son and the front teared off after 10 days of his school. Went to store but the manager didn’t budge on replacing. Tried to put the blame to not wear it during rain and blah blah blah.. Not buying Reebok anymore and definitely not from this store..
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March 2024 by Madison Peters
Brian is absolutely WONDERFUL! I went in for a pair of shoes that had been sold out at other stores and decided to go in and just see. When they didn’t have them, as I was leaving Brian was very friendly and asked if there was anything else he could help with. When I showed him what I wanted, he said he could have them shipped to me AND match the price from the other stores! I’ve never owned a pair of reeboks before, but based on the customer service I will definitely be coming back for my next pair of shoes!
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December 2023 by Joann Davis
Great experience. Great buy.
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September 2023 by Codee potts
Not sure if this is an outlet or actual store. Selection was decent though. Did give slight run down vibes. Most of that can be contributed to Katy mills though.
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June 2023 by Christian Smith
Great selection, and Stephanie the manager was super helpful!
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October 2022 by Maryann Ramirez
I am very happy with the employees at this location. I went in to simply look around but ended up ordering a pair of weightlifting shoes at a really good price. The staff were very helpful.
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October 2022 by german sosa
I get the clasics shoes look beautiful , great
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October 2022 by Nicole Stuart
This site is not there!200 is crocs so thanks for that!
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May 2022 by Latasha Fields
This is the only location that I visit. The store manager Brian is wonderful. The team leads Maria and Jorge are great. I can see them being promoted in the future. They are so helpful. If you tell Jorge what you're looking for he will pick out some shoes and explain to you the benefits of them. Maria is attentive, and she makes sure you're happy with your purchase. Nancy, Stephanie 1, and Stephanie 2 are great and they always keep you informed about sales and they really try to help. This team provided excellent customer service. Thank you Reebok for hiring such great people.
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May 2022 by Alex Morrison
Bought these shoes less than 1 month and they are coming apart, lady wouldn’t help me and was saying I overused them.They did replace them after I was calling Corporate and tweeting Reebok. Just sad I was told I had to wait for a store manager to review then once I put pressure it was good to go.She made sure to tell me I can only do a warranty from now on online - glad a team lead can change reeboks policy
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April 2022 by Angel Of Words
My name is Angel Of Words and I love this Reebok store. My fiancé and her daughter wanted these Cardi B sneakers that I couldn’t find anywhere in NYC. However, the store managers at this location were nice enough to hold the sneakers for me until I get to New Jersey. That is literally the nicest thing any retail store has ever done for me. Really big respect to the managers Media, Diana and Whitma for their amazing customer service and clase. Going above and beyond the call of duty for the customer. Rarely seen post pandemic. I wish this store all the success in the world. Reebok knows how to hire for real.
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October 2021 by Bill Butler
The most clueless people I have ever seen in retail. Sign clearly states $20 off any purchase over $100 and you want to argue about your sign. No problem, probably just lost your biggest sale of the day. Went to Under Armor and found almost the same item for much less. Avoid this place. People there are clueless.
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August 2021 by Jose Reyes
Brian the salesman was great he was very helpful in finding what I needed.
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May 2021 by Lauren Nicole
The sale here is awesome. Saved a lot on sneakers.
