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February 2024 by Tom Asadi
The staff are very friendly, the products quality are good, I like their weekly add and digital items.
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November 2023 by Mazie Chase
This might be the most incompetent pharmacy to date. Surgery day was yesterday, the nurse calls in scripts at around 10:45 to 11:30 AM. I call the pharmacy in the afternoon (literally 5-6 hours later) and was told to wait an hour which I was fine with. I go there 1.5 hours later, and I was told that they have not scanned these in but they will get right on it that night before closing. I call this morning and was told this was not even filled and to "give them an hour"... I ended up taking these scripts to HEB and got my meds in FIFTEEN minutes. Not to mention, I woke up with a fever because I did not start the meds that I was told were going to be filled. Shame. 0 stars.
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August 2023 by TAP
The pharmacy staff are always so incredibly helpful with my Mom's medications.
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August 2023 by Cheri Petrowski
The are very good in giving shots
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July 2023 by Denise Natale
It was my first time in Randalls and the customer service was impeccable.
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June 2023 by Shelby Stewart
Good luck getting helped over the phone...
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May 2023 by JackieD
This was my go-to pharmacy. I didn't have a problem with any of the ladies here, but when I called to check the status of my meds, the man who answered was very rude to me. He replied in a very irritated tone, "One of them is being wrapped up and we have to order the other one." I was very taken aback by the short reply, he didn't even tell me which medication was in stock, or when it would be ready to pickup. I just asked, "So you have one of my medications available then?" He just repeated the same thing in a more annoyed tone, "One of then is being wrapped up and we have to order the other one." RUDE! You know, customers don't have to come here and be treated with disrespect for no reason, and I certainly won't come back anymore. You just lost a loyal customer.
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April 2023 by debbie Jumatate
Love it
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February 2023 by K C.
Stopped by today to pick up a few of the advertised specials. Was disappointed in he strawberries as they didn't appear to be ripe. Most things are fairly expensive here so you have to stick to your list. The most shocking part was the attitude of the manger towards the cashier after beginning called for help due to a line up of 4-5 customers suddenly appeared. I've always had a great experience with the associates here the manager was short tempered and rude to her employee because she had put aside an unwanted item.
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February 2023 by Julie S.
Great place to shop. Employees are great Pharmacy is the best. Pharmacist our knowledgeable and professional
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February 2023 by Renee Rozell
I love ladies at Randall’s Fry Rd Katy,TexasAlways are so nice
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November 2022 by Nazeela Yousefi
The pharmacist seemed frustrated for whatever reason, so she was behaving unprofessionally with everyone.When I said hi to her, she huffed and didn't reply to me.We left because I didn't want her with that attitude to give a vaccine shot to my kids.Very disappointed with the service!
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September 2022 by Tammy J.
We stopped into this Randall's on Fry Rd., in Katy, TX to get drinks from Starbucks today. Zach greeted us & was so kind, helpful, & polite!!! We were so grateful for his demeanor today. Jayren made our drinks to PERFECTION, so we wanted to thank you a million times over for your professionalism. Keep up the good work guys!!
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August 2022 by Sandi K Lee-Gray Hamilton
Always friendly and easy to shop
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August 2022 by Toan Duong
Great service. Go above and beyond to help customers.
