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October 2024 by Liam Sanchez
The attetion was awesome and the personal was patience and honest ?
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October 2024 by Briannah Branch
My experience overall was good. We found a cute puppy we wanted to play with, and the staff was attentive and informative. The financing part of actually purchasing the dog was a big confusing and slightly misleading, but good overall the customer service
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October 2024 by Estella Wash
Sarah was amazing from Text to in person! She was so helpful and patient as we made this decision. Sarah answered all of our questions and was very informative l!
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October 2024 by Tylah M
My experience was nice! Found a cute Yorkie . He’s perfect. Petland has alot of benefits for you getting a puppy , along with aftercare. 10/10 recommendation!
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October 2024 by Johnny Nguyen
Very experienced, informative, and polite staff. Highly recommended. Would return again. Worked with Katherine through the whole process. Thank you so much!
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October 2024 by Michelle Cooksey
Amazing place! Very super nice and helpful. Lilibeth our pet counselor was amazing and highly recommend not only the store but the counselor as well. They’re part of our family now!
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October 2024 by Queila Jimenez
It was an amazing experience .
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October 2024 by Savaira P
Amazing service! Katherine was so amazing and informative!
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October 2024 by kory Jones
Great place! Friendly staff and great selection of pets. We adopted a Golden Doodle, super excited to get him home! Recommend 10/10
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October 2024 by Grant Magsico
The best experience. They made having a new family member easy and they gave us lots of information with regards to taking care of our new puppy.
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October 2024 by Leonice Pedraza
Kaily was great with helping us and getting our application through. Our puppy looked sad when we first saw him but once we got to play with him he was energetic and sweet. We are so happy we came to this location.
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October 2024 by Guadalupe Vargas
Customer service was BAD!!! My boyfriend & I was standing around for 30 minutes after we asked couple of times for help. Nobody acknowledged us and kept ignoring us.
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October 2024 by Sidney S
Second puppy from Petland. Staff is knowlegable, friendly and supportive. Great place to find a new family member
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October 2024 by Stephanie Deleon
We had an amazing experience playing with the puppies to help us decide on the best fit for our family. Kaily is very knowledgeable about the animals and helpful with answering our questions. Products were recommended to help with our puppy’s needs and suggestions were very helpful.
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October 2024 by Nanya Stephens
Come here and get your puppies!!!! I have been back and forth for about 3 months trying to find the right puppy for me and today was the day I found my baby. All the employees especially Kailey were wonderful and helpful and were all willing to help me. The manager Thomas was also very involved in the store and with the purchasing of my puppy. He was wonderful and very helpful he made sure that I got everything that I needed! They most definitely took care of me. I strongly recommend petland-katy!