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February 2024 by Cynthia A.
I had a balloon delivery at 9am for a party I'm having at 6pm. The delivery was fine, once the bag was removed and the balloons were at the inside entrance of my house, they began to deflate. By 12 noon they were 2 ft off the floor and not looking like they are going to make it to the party. Money totally wasted. Called the store and they want me to go in and bring the balloon in which I did not have time to do since I'm preparing for my party.
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February 2024 by Maverick
Great place to get party supplies.
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February 2024 by Arianna Carrazana
It's a nice place to look for things for any event, the only thing I wish was more stocked.
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February 2024 by LaToya Martin
I ordered a big #1 and #3 as well as some happy birthday balloons for my daughter's 13th birthday. I had a late pick up because of work (7-7:30). About 15 minutes after I got home the 3 popped out of nowhere. It was too late to go back and we were leaving out town the next day before the store opened so I had to tape the deflated balloon on the wall alongside the inflated #1 for her 13th birthday pictures. They must have pumped too much air in the balloon. $14 wasted and not the pictures that I wanted! Disappointing
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February 2024 by Cody Wayne
Great store pretty much your standard party city! The manager always looks stressed though.
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February 2024 by Shea Williams
1st time ever going in Party City and was amazed
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February 2024 by Yolanda Renee
I needed my balloons blown up last minute and they were able to fulfill my request! $1.40 per balloon fyi ! I also was able to purchase valentines headbands for my upcoming Galentines party! They have all your party needs! Even decor!
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February 2024 by Shekayla Robinson
Courtney was very sweet helping me with my balloon bouquet. It’s always a plus when customer service is polite. That matters
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November 2023 by Heather Romero
Party City is unfortunately a store that I see being more and more phased out and I can start to see that in their selection and pricing. It seemed like they had a bigger selection of items years ago.While I liked a few things that they had in the store, I am a bargain shopper and found the items a lot cheaper through Amazon. Case in point...a 40 pack of fancier silver forks was 9.00, whereas for the same quality, I got a mixed pack of 160 pieces for 19.99 on Amazon.
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November 2023 by Danielle Rocha
The ladies that work here are actually incredible. I came in with a picture from the website of a princess bouquet and one of the workers grabbed the exact balloons and even gave me a sku number to tell the cashier. Very sweet. My daughter loved them! Unfortunately two popped on the walk to the car, I do wish the didn’t though :(
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November 2023 by Dub MR
Nice location. Big store but only one employee ( cashier) able to help. Cashier was very kind and helpful
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October 2023 by Yvonne Cheng
I checked the return policy online before placing an order. It said you can return within 30 days. The item I wanted was not available near my house. I had to drive half hour to Katy to pick up. I was just double checking the return policy before leaving and the staff told me that Halloween related item would only be refunded before 10/24. After that, only store credit. I was upset. They didn’t put that when you placing an order; otherwise, I wouldn’t have spent an hour in driving. Please don’t tell me to call corporate customer service. Do your job to report it to corporate office!
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October 2023 by Adriana Garcia
Coming in person was absolutely pointless. I found an item online that was available for pick up within 2 hours. Which means it's in stock. I asked staff and they were not helpful. Just told me online must be showing wrong. I left and while still in the parking lot, ordered the item online for 2 hr pick up and would you believe it magically appeared? Annoyed that I had to make 2 trips. Appreciative for whoever the competent employee was that actually found the item.
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August 2023 by Diana Barragan
This party city does not do balloons, because they are "short staffed" meanwhile the staff is just standing around, yelling at clients we close in an hour! I just wanted 2 balloons. However they sent me to Randall's next Door. Where I was able to purchase balloons. Who sends business elsewhere?? I guess this party city does.
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August 2023 by Darlene P. Campos
This Party City has been my go-to party supplies place for many years. They have pretty much anything you can think of and the employees are very helpful. Their balloons are super cute and festive. Every time I go, it's always a pleasant experience. Thank you for being a part of my celebrations.
