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January 2024 by Mary LaCour
Excellent service!
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December 2023 by Craig Bracken
Dropped a USPS package off. Tracked and said it was never given to carrier. Store says they gave to the mail carrier it's my problem. No sense of caring at all. Avoid
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January 2023 by Paul Lee
Lost or stole my package, and completely unresponsive and unhelpful. ACE around the corner has USPS, and UPS and FedEx aren’t too far either - avoid this place and save yourself a lot of grief and money
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December 2022 by JF 1
Apparently a card was shipped to me using this business, Parcel Plus. The shipper was Tyler Chapman from Katy, TX and the tracking is: 9400111899561706322769hasn’t been updated since the 31st it is now Feb 6th. What’s up with that?
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August 2022 by Neel Gupta
Amazing customer service!Owner truly cares and goes out of his way to satisfy his customersHands down use this place for all of my mailing needs
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February 2022 by J.S. Fray
Apparently a card was shipped to me using this business, Parcel Plus. The shipper was Tyler Chapman from Katy, TX and the tracking is: 9400111899561706322769hasn’t been updated since the 31st it is now Feb 6th. What’s up with that?
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November 2021 by Mark Abbruscato
Really really need to update website and Google to have CORRECT open hrs for Saturday. Both website and Google have 2pm as closing time, showed up at 130 10/30 and was closed. There was a faded sign on the door that said 1:30, but 2 online. Closing time is closing time but when inaccurate info is given it can be an issue. Cost me much needed access to a package for work that now I'll be 2 days without. I don't really need much from a PMB svc, but accurate hrs of service (pickup and drop off cut off times) is about the only thing I do.
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September 2019 by Kathy Wang
I went there to have notary for copy certification. Service was very good. I didn’t know I can send USPS certified mail in this store. Saved me a trip to USPS store.
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January 2019 by Danielle Chisler
I nearly always use Parcel Plus to ship packages. Fast and friendly service!
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January 2018 by Chuck Nelson
I have had a PO Box here for 5+ years and have shipped & received countless packages, certified mail, you name it - all with no issues. The Owner is very knowledgeable and courteous.
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January 2018 by Joshua Simmons
Very nice and courteous. Able to get the work done in a prompt and professional manner.
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January 2018 by zachary1ization
Personal service above and beyond.
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January 2016 by Jeff Metheny
Shipped a package to PA. I hand wrote the correct address on the package but the guy mistyped it when creating the shipping/tracking label. By the time I realized his mistake the package had been pick up. After 3 calls to USPS ( each about 40 minutes because their automated systems are horrible and it took that long just to talk to someone), I tracked it down to the post office in the wrong city. The guy at Parcel Plus said he put a "parcel intercept" on it, which USPS said was not done. He also stated that I gave him the wrong address when it was hand written on the box. Then he said the computer changed it automatically. If that was the case why didn't he notify me at the time? The first time I went back to have him fix the mistake he said the computers were down. The second time I went back he said he did the intercept, which he did not. I finally have the box being "returned to sender". If you need something shipped just go across the street to the USPS inside the Ace hardware store. They were less expensive as well.
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January 2014 by A Haw
I have come here often to use them as a UPS dropoff. I have not used their other services, but to be honest, I would. What stands out is that the man that works here is probably the nicest I've come across in all of Katy - he always has such a kind greeting and is happy to help. Kudos to him, hats off sir!
FYI, I do not work here, nor do I have a horse in the race for business. Rather, I choose to recognize extremely good service!
