O'Reilly Auto Parts in Katy, Texas, located at 2851 Mason Road, is known for its excellent customer service and wide selection of automotive parts, tools, and accessories. The store offers various services, including free battery testing, wiper blade and bulb installation, and fluid recycling. Customers appreciate the friendly and efficient staff who go above and beyond to assist them. Many have noted their positive experiences, with one customer mentioning that despite a busy store, the staff promptly attended to them and provided fair options for battery replacement. Another customer highlighted a team member who offered hands-on help, demonstrating a commitment to service that stands out among competitors. The store also features a free Loaner Tool program and has knowledgeable Parts Professionals available for guidance. With over 6,000 locations across the U.S., O'Reilly Auto Parts is a reliable choice for automotive needs, making it a favored destination for those seeking quality parts and exceptional service.
Great customer services not like some other auto parts store!! Will be coming back for sure!! Thanks
February 2024
My car fob stopped working so I stopped in to get a new battery. They had the right one and even changed it out for me. I appreciate that kind of service!
