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November 2023 by Casey Williams
Kevin and Alfredo you guys saved the day. I needed to move out of storage and have my things on the truck overnight. They delivered next morning. They were 30 mins late but called me continuously to let me their ETA. QUICK AND FAST when unloading even with two amazing wild toddler boys. If you need someone reliable and have jigsaw abilities with loading, I Highly Recommend. Thank you again Kevin and Alfredo.
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October 2023 by Taylor Breedlove
Kevin, Andrew, and Nick had my apartment packed up and loaded quickly and carefully. They gave great care for my items and very professional and efficient! Will definitely recommend this company and use again in the future.
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October 2023 by PARTHA ROY
We used the services of Optimum Moving for packing and moving our entire household material from New Jersey to Texas. From our first interaction with Larry, their Sales Manager, we got the vibes of extreme professionalism and a feeling of confidence and security that helped us to conclude that Optimum would be our first Choice to help us with our move.Larry personally came to our residence, listed all our materials, and sent us a quote. During this interaction he told us “I wish I could make you see what a great job we do”They lived up to their words 100%. From “on time arrivals”, to “professional packing”, to providing on time updates and partnering with Blue Gloves who delivered and set up in Texas, we can only commend them for their excellence.We would also like to mention here about Jordan our Foreman who oversaw the entire packing process and meticulously did the inventory, packed all the China boxes himself and guided his men through a swift packing and loading and sent us pictures of how our pallets were prepared for loading on the long-distance truck. Not a single item of ours was damaged. Our furniture reached here on record time exactly as they had specified.Thank you very much Larry, Jordan and the entire team at Optimum Packers and movers for making our 1600 mile move so comfortable and hassle free.We would strongly recommend your services and we wish you much success as you continue to help people set up their homes in a different place.
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October 2023 by Kate S.
Martín, Alfredo, and Mike did a great job of moving our furniture from Houston to Richmond. The crew worked diligently, but carefully. The team was professional and polite. I was a bit thrown by no contract, no down payment, and no contact between booking in early September and the move in early October, but you can rest assured they have you on the schedule! The pricing was competitive with the other quotes we obtained and the booking team answered all my questions about moving TVs and a peloton. Tip is built into the pricing, but we thought the team earned a bit more, which we were happy to give.
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August 2023 by Kim K.
optimis packing services was professional, upfront, and reasonably priced. I highly recommend this company . I was worried I had never used a packing company . they packed my stuff like it was their own items! take note: boxes , tape, wrapping, and paper are all extra items . it is not included in the hourly rate . they are receiving 5/5 stars from me ! thank you Optimis packing !
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August 2023 by Markham Hodges
Great job moving all of our things! Martin Nicolas and Kevin thanks again! Very hard working guys....
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July 2023 by David Hendry
We used the packing service, they were great, showed up on time and did a wonderful job packing our belongings. The movers were supposed to show up at 8am the next morning, by 9am they were a no-show and no-one had called. When I called I was told that two of the movers hadn’t shown up but they were on their way now. At 10am I called back and was told they were still waiting on one of the guys to show up, but they would be there in 30 mins. At 10:45 they still hadn’t shown up so I called and cancelled. I then called 3 men movers and they were at my door in 30 mins and were incredibly professional and hard working. I’ll never use Optimus movers again and will stick to 3 men movers.
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July 2023 by Dee
The moving team Mike, Cristian, and Jorge are awesome! Fast, professional, and polite. We had a storage unit and house moving out of and they were very mindful and careful of our items, the walls and light fixtures. Very happy customers. Highly recommend Optimus Moving Services LLC.
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June 2023 by Rachael Wells
I highly recommend Optimus Moving Services for your moving needs! The team of 3 men who moved us was Martin, Kevin, and Nicholas, and they were all absolutely amazing! All 3 of them worked so hard for hours to ensure everything was done as perfectly and quickly as possible. They arrived on time, got to work quickly, and were very knowledgeable about the different items we needed to pack and move. We moved from two apartment homes into a large 4 story home and nothing was broken or damaged. They wrapped and moved everything very carefully and we were impressed at how quickly and diligently they worked. I will definitely be requesting to use the company and hopefully that same team whenever I have to move again! They were great!
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May 2023 by Victoria A.
I hate to write a negative review, but what would be worse is if another patron finds themselves in my position.I hired Optimus Moving Services to assist with packing for an upcoming move.After my telephone call with Trey, I was clear on their pricing and felt the rates were reasonable and competitive.I received a previous quote from All My Sons, but after reading the raving 5-star Yelp reviews, I decided to move forward with this company.I provided my boxes (some already assembled - 20 Med., 14 Lg., 1 Dish Box), several rolls of NEW packing tape with two dispensers, and packing paper (over 320 sheets) in an effort to cut down on extra supply costs.Knowing how stressful moving can be, I hired this company 10 days before our move date. I specifically asked that they not close boxes up with tape so we could retrieve items easily if needed. The tape I provided was for assembling the additional boxes provided or labeling the box.The packing team arrived on time and immediately got to work. I work from home and was in a meeting when they arrived. After seeing their packing methodology and reasoning, I was literally running from room to room to reiterate things I shared when they arrived (i.e. - please pack similar items together, please do not tape up boxes, please do not write on boxes, etc.).I soon realized that I had made a mistake in trusting them to offer HELP.After three hours of their "services" and nearly $600 later, I wholeheartedly and completely regret my decision to hire this company.I got a headstart on packing so I only needed their help with packing up our Kitchen, Laundry Room (minus detergent we may need in the interim), a Hallway closet with toiletries, and our Kid's play nook.For reference, my entire home is 2037 sq ft. which means none of these areas are large by any means.I may be overly particular, but the way they packed up our Kitchen, Laundry Room, and Bathroom Hallway closet (they didn't even make it to the Kid's Nook) was unbelievably disorganized and in all honestly, made no sense.If we have 5 mixing bowls, I found each of the mixing bowls scattered in multiple, random boxes rather than in one box.In addition to the terrible packing job, I was overcharged for supplies that were never used. After asking about the missing supplies I provided, they reported that they used ALL my tape (over 10 heavy-duty rolls) to tape up boxes that I asked to be left untapped and used up over 320 sheets of packing paper. Oh! They even charged me for EXTRA packing paper and a slew of random "extras" that, to me, appear to be made up.My husband and I have spent 6 hours (and counting) rummaging through each box to simply identify where things are so we can unpack them in an orderly fashion.I wish I had read the 1-star reviews or paid more attention to them in my initial search.I have two small toddlers and was hoping that by hiring a company to assist with packing, I wouldn't feel as overwhelmed with this task by our move date.In this case, I can't even say I got what I paid for because I was left with more work than when they initially came to the house to HELP. Unfortunately, I will never use this company again, and I will advise all my friends and family to steer far away from soliciting this business. I definitely got got!
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May 2023 by Santiago S.
I've used Optimus 3 times now. Most recent communication and logistical planning with Trey was on point and he was very helpful getting everything sorted out. I reached out with some feedback which was never replied back to, so I'm leaving this review now. The two teams that got called our were pretty fast and efficient when moving out of one house. There were some instances where they acted like they didn't want to move some heavy stuff like umbrella sandbags and also ended up spilling grease on the driveway when they were moving a BBQ grille into the truck. Moving into the new property the crews did not put down any runners to protect the wood floors and also did not put anything up to protect the doorways. On 2 separate doors they beat up the frame trying ti squeeze things in. One was the front door where they squeezed I'm a large desk and dented the door frame. Also one incident of one of the guys smashing a piece of furniture into the staircase that caused a small dent/paintchip. There was some language barriers as well as labeled boxes ended up in places they were not to go. Our washer and dryer never got hooked back up, and our primary bedroom bed didn't get fully assembled back. Just before the guy were leaving I found large/heavy dresser that went into an upstairs bedroom that was new in box hiding in the garage. When I found it an asked them to move it upstairs they weren't happy that I found it. One of the guys who's name I not need mention also made my wife very uncomfortable with his overt staring. Even my mother in law noticed and mentioned it. Unfortunately I can't see myself employing Optimus for any future moving.
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April 2023 by Sss Ddd
Not happy with the crew I had. Non stop complaints about where items had to go. Its TX...homes are large and have multiple levels. I got attitude when stuff had to go to higher floors and they still didnt follow directions. They did not take care or pay attention when loading boxes in the truck or my home. Sooo frustrating and of course the dispatch did not care at all.
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April 2023 by Gutter Peach (Gutterpeach)
Needed to move my mother from Conroe To College Station. Optimus was a turn-key service for us, making this enormous transition a bit easier for us. Everyone was happy to help.Quick to respond, professional, personable. The movers worked well together as a team. Despite the long hours and heavy labor, I never saw a frown. Everyone was tired but happy.We used their packing and unpacking services, too.Day 1: Packing team meticulously packed the home, carefully labeling boxes.Day 2: Movers loaded everything, drove 1.5 hours to College Station, then unloaded everything with careDay 3: Same packing team unpacked everything and organized the new home in the same way to old home was organized.As for cost? I've spent more money on moves across town. I expected a much larger bill, considering all the work they out into this project.
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April 2023 by Tamie J.
They did a great job! Ya'll know I tell the truth!I used them to empty out a storage unit I had where I was moving contents to 3 different houses. I can't tell you how happy I was with their services! They were patient. They helped me move some things into my attic to make room in the garage. They moved out my daughter's existing bedroom furniture to make room for the furniture from the storage unit then setup the new furniture. They wrapped everything meticulously - and they did it all with smiles on their faces!Nick and Kevin were awesome! If you need anything moved, give them a call (281) 859-0909.There is a $90 "trip charge" - and then you pay $149 hourly for 3 movers!They emptied the storage unit so fast with 3 movers! I ended up keeping them busy for 3 hours....but they helped me with a lot of other heavy jobs.
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March 2023 by Sarah McDonnell
These guys (Mike, Mike, and Alfredo) did a great job of moving us from an apartment to a house back in November. They were professional, friendly, and efficient. They were also flexible and shifted plans for what was quickest. We decided together it would make more sense to move everything from our storage unit to the new house before loading everything from our apartment. Really appreciate these guys and highly recommend!
