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April 2024 by Sharon
Few of the employees were rude, and were not very helpful.
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April 2024 by khadijah nabaa
First time at this location Besides them giving me back my items disheveled.. they gave me an offer price for items they wanted to purchase. Once I asked how much they offered me for the more expensive items.. ($1.60) I did not agree and wanted them back. The young lady told me I can look through the basket and grab the items..to let her know which ones so she can void them from the total price offered …she said, “ just make sure to keep the other items in order”. I did exactly that.. one of the other girls came up to me a few times aggressive with horrible attitude telling me I can’t do this and that with my OWN items! (while the other staff members were snickering and laughing in the back) I was polite and tried to give her grace the first few times she approached me.. she went to the back then came back still aggressive and rude talking down to me in front of the staff and customers. So I met her with her own energy and told her exactly how I felt..I also told her she was not the lady handling any of my dealings so she needs to back off. The (original) young lady who helped me apologized helped check me out and I left. Management defiantly needs to train staff on customer service and how to deal and approach customers in every situation.. not a good look for business!
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March 2024 by Jennifer Austin
Great place for nice, clean, second hand clothing, shoes, and other products.
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February 2024 by Joe Mack
The busiest store on Mason rd. Lol
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February 2024 by Bernadette Giuffré
Absolutely LOVE this place. You can still end up spending a lot if but cheaper and going to a store or online but more expensive than thrifting.
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January 2024 by Maria Martinez
Very nice,affordable and pleasant experience.Large variety on good garments for children.Cashier was very nice too ?☺️
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January 2024 by Naps _
Soooo friendly here and gave information without a snarky attitude like some of the people in other store locations ive spoken to
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December 2023 by Kathy Freeman
No bibs, no car seats. A huge variety of clothes, accessories for girls and boys, bassinets, cribs... OMG is there stuff in here and a clearance area ...went to the one in Humble yesterday! I will be back, shopping for my grandson, bought a hi chair its from IKEA in very good shape and priced right!?
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December 2023 by Elizabeth Marr
I have bought plenty of items from this store but most recently I went and purchased about 5 items with clearance tags on them. At the end of the transaction the cashier asked if I wanted to use my 15% coupon that I had on my account, said sure. Received the receipt and thought, "man that was more than I thought it would be". Get to the car and look over the receipt, my 15% off was taken off the original price not a "clearance" price. I return the next day and ask about it bc if I go to a store and purchase something on clearance, the price is significantly lower than the original price. I am told I should have gotten 20% off but because I used my percentage I had earned i only got 15%off, and pretty much they couldn't help me. Never did the cashier say one discount would void the other. Seems dishonest, I opted to just return, but they couldn't put my 15% off back onto my account. If an item had a clearance tag it should not be ringing up regular price!
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December 2023 by Hunter Bircher
Great selection
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December 2023 by Lex M.
I like this location. It's definitely better than the one that's close to my house so I don't mind making the drive. The girls are nice and considerate. And they give you a good amount for the things you bring in. The only thing I say, could be better That I didn't understand was why would they give me back really nice clean good brand shoes and clothes that I made sure have no stains on them and look brand new? That's the only part that threw me for a loop but whatever I like the clothes here and the service.
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November 2023 by Melissa Lara
Today was my fiirst time. I was really impressed with the level of AMAZING service! Dr. Riviere and staff were excellent! Dr. Riviere was very informative, polite and took her time with me. Whitney made sure I was comfortable and Valerie front desk was on top of appt reminders, ppwk, and making sure all our questions were answered. The level of service is beyond and I am so happy I made the change to RH! Thank you for everything!
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November 2023 by MUHAMMAD Alam
Bad customer service, they don’t have any idea knowledge or idea for assessment. I'd rather donate it than come here. They have no idea how to do a product assessment.
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November 2023 by jasmine morton
*extremely Prejudice. I would find another location to shop at. The manager had the audacity to low balmy way below fair value gave me sixteen dollars for 3 items that retail combined over $300 the listed all items separately for quadruple the price each. One of the items alone I was offered $30 3 months ago at the same location now, right before Christmas. When people are actually trying to buy things, it is significantly less for some reason and it's in the same exact condition.
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November 2023 by Marissa Leos
Love this place! Very affordable clothing for all children! Name brands are also there like Nike, polo, and much more!