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July 2024 by Rıza Morsünbül
Muhammed gave me the best line offer. my wife and I trusted him. He is kind and keept his word. thank you so much
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July 2024 by Natalie Dvorak
The staff were very helpful and polite despite being busy. I would definitely recommend coming to this Metro.
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July 2024 by laura grossman
I thinkT-Mobile would like to know that the store doe not bothr to answer their phones at 4 PM ... I called 3 times to get 1 general question answered and they don't answer. 1 of my 3 calls they cut it off before it rang 2 times. Is any business so busy that a person cannot pick it up and say "something" -- !!!!! -- at least "we are so busy we would like to call you back. can we get your number." I guess they don't need the business.
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July 2024 by David Nguyen
Ali is a professional and solves my problem by being up an eye.
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July 2024 by Hughw
They got me upgrade from 4G to 5G.
Thanks to the manager he is cool guy
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July 2024 by ANDREA VALENTINA DI MICHELE PIRELA
The attention was experacular I recommend it
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July 2024 by Raymond Rodgers
Mr Ali Is great guy to do business with. Answers my all questions. Kudos
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July 2024 by George Villareal
They Help me really well coz my phone had a problem
Very good costumer service
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July 2024 by Kimberly Boone
This store is amazing specially under new management and they help me fix my plan and got me deal. Ali helped me a lot
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May 2024 by *Александра Кибенко
Terrible service. All actions showed disrespect
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March 2024 by Hira Kashif
*Extensive Mobile knowledge, customer relationship.
* There are limited no. Of staff's were there so the management was easier..
*There work is just to sell products, making customer satisfaction
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March 2024 by Birdman
This place is great! They have a huge selection of all kinds of T mobile plan , and the most friendly staff I’ve encountered in a long time. I got a better deal than I was in expecting on my cell phone ITheir staff is not only friendly but also highly skilled ... Ms. Amira and other gentleman was completely impressed with their professionalism and customer service , the ambiance here is always inviting and comfortable.
I ll definitely come back again...! ?
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March 2024 by Sarah Ghaffar
5/5 customer service.
5/5 for cleanliness
5/5 for helping me out.
thankyouu for solving my issues . I am glad I chose your store for services.
Miss Amira is very well trained and very polite. I would definitely recommend my friends.
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March 2024 by amelia khan
I must say the customer service at this location is 5 stars. trained staff, best customer service.
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March 2024 by ire sunga
This is my local metropcs. Every time I come here. I have issues. I came a few months ago to buy a phone case. I was patient. I had to return a few day laters because they did not have the correct case they already billed me for and she did not know how to do the return.
Today I went there to transfer my lines. The same lady informed me that I could not transfer my lines because I owed for the phones with another carrier. I said no problem, I will pay the bill to the other carrier. But then she would continue to say she could not add the plan. I continuously reiterated what she said so I had a clear understanding, but then she would change her story. She had another gentleman there who did not help. Just stood there to see the escalation occur.
The only one who knows how to do anything is the heavyset lady. Everytime I come, they always call her for assistance.
This store for sure needs training!!!