Mattress Firm Grand Parkway is committed to ensuring customers get their best sleep. The store offers a complete solution with mattresses, bedding, and essentials, with Sleep Experts® trained over 200 hours. Customers can shop confidently with the Love Your Mattress Guarantee®, featuring low prices on America’s best brands like Sealy® and Tempur-Pedic®. New beds are delivered your way, and a 120 Night Sleep Trial® helps ensure the perfect choice. Customers have described experiences with knowledgeable and attentive staff. One manager, Jason, was noted for being incredibly attentive, taking time to understand specific needs and preferences. He was extremely knowledgeable, walking customers through various options and explaining mattress features easily. The process was enjoyable, never rushed or pressured, with expertise and dedication evident in finding the perfect mattress. Another salesperson, Tretisha, was described as nice, funny, and very professional, answering all questions and possessing knowledge regarding different mattresses and additional products. She made the mattress purchasing process smooth and enjoyable, patiently walking customers through options and ensuring a perfect fit for comfort and budget. Her knowledge was impressive, and she was kind, attentive, and ready to answer questions. Tretisha was also called dynamite, very knowledgeable in Mattress Firm products, and welcoming, making customers feel secure in their purchase. One customer, having purchased five mattresses before, already trusted the quality and service, with Jason again being highlighted for attentiveness, interest in helping find the perfect mattress, and extensive knowledge, making informed decisions easy.
Korey was very knowledgeable about your mattresses. He explained the differences and similarities between the different brands and models.
December 2025
Tretisha is very knowledgeable saleswoman. She takes time to educate you on every details. Highly recommended.
December 2025
This is my 2nd purchase made at this store. Service on mattress selection at the store is very good and after sale service is very prompt. I am very pleased with this store.
