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October 2024 by Rotan Salous
The customer service is excellent And short wait time! Employees were kind and welcoming.
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September 2024 by Annette Lewis
The location is great for me. Let's start with the front door. I was greeted and asked can they help me. I needed door locks replaced, and I did bring them with me. The price for labor is high, but the quality of work and service is great. You get what you pay for I guess. And yes I will be going back for my ld high mileage car service every time. Oh and I got an oil change, so when I got home and went over the bill, they didn't charge for it, so I went back the next day to let the owner know and to pay. Guess what he said ? don't worry, it's ok have a great day. Mannn YESSSS I will pay the labor cost high or not.
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August 2024 by D3g ProducedIt
Came in thought i needed brake pads, they told me i needed brake shoes instead then came to realize that i needed brake service on the rear and pads replaced on the front. They helped out alot and got me right would definitely come back
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July 2024 by Alex Diaz
Cant recommend Lonestar Auto Repair in Katy enough. They were so helpful with my Jeep. They had patience and amazing customer service. So Happy I found them.
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April 2024 by Geoffrey Brady
Great experience for a car inspection.. took less than 20 minutes and very friendly staff! Not going to waste my time any more at other shops who make you wait a hour even on a Tuesday
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April 2024 by Alfredo Cabrera
In November 2023, my Dodge had issues starting. The workshop honored the warranty in March. My experience was excellent.
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March 2024 by Ahmed Sarraj
I heard a very loud clicking sound when I was coming home and realized this needed to be taken care of ASAP. The qualified personnel at lone star auto were able to diagnose the issue with ease and assured me that my car would be ready in a matter of hours. Very rarely do you find an honest place that isn’t just trying to rip you off like most car mechanics these days. Highly recommend this mechanic shop to anyone and everyone!
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March 2024 by Eliseo Giles
Wife took our new Truck to get inspected and I was on the phone with her, I received a alert from my truck that I had a flat tire, immediately I told my wife to go check on the truck and turns out that the guy did something to my truck while he had it and busted the tire. I do regret not being there because I would’ve made a big scene, but since my wife was there, the owner and son took advantage of my wife, even making excuses that my wife drove that truck like that to the shop. Stay away from this place these people are stupid and don’t know what they’re doing.
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February 2024 by T Johnson
The shop owner checked us in and returned our Rogue after service the time promised. Very fair pricing and good, old fashion service. Thanks Mr. M.
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February 2024 by Denice Bacon
Dropped my car for repairs. The people were pleasant. Repaired reasonable.
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February 2024 by ahmad alshamali
I had a great experience here!! Strongly recommend. Management was very friendly and genuine.
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January 2024 by Ahmed Eid
Strongly recommendedI did my state inspection there because the staff is very honest, competent, and speedy. I finished the inspection in five minutes and they gave me a full report of my vehicle's performance.Inspection Pass ?I'm grateful to Mohammad, the humble certified inspector.
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January 2024 by Rehab Alshamali
Best auto repair shop in katy!!
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January 2024 by Shafaat Syed
Nice people doing good job
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November 2023 by Jovan Phillips
Went in for an oil change and brakes. They informed me I didn't need new brakes and to save my money. I thought that was cool, a mechanic saving me money. This was on November 6, 2023 before a trip home for the holidays. Well, my grandfather is a well respected mechanic and he was who I visited. He informs me that my car is low on oil, showed me that my oil was extremely too dark to have just been changed. My filter also needed replacing. They didn't change my oil! They definitely took my money, but there was no work done. Now my dashboard is confirming that (and we're buying oil for the car as I type this) while Lonestar's sticker is still on my window showing I still have over a thousand miles until I need another oil change (yes, math isn't their strong suit either, but thats okay. I needed an oil change). Seems like a toss up on the kind of service, if any, you'll get.
