9 - 11:30AM 12:30 - 5PM
20680 Westheimer Pkwy Ste 20, Katy“Today I got car insurance with the amazing help of Miss Madeline Goldman. She was very imformative and was able to get my account going very quickly and no issues. She informed me of the great deals and benefits that state farm has to offer and if it wasn't for her I would still be looking for car insurance. She has great customer service and she is very nice. If I was in the position I would definitely give her some sort of incentive just because she made this process so easy and quick. Definitely would reccomend her to my family and friends!”
9AM - 6PM
8945 S Fry Rd Ste C, Katy“Excellent customer service from Elda Pérez and Rafael Angulo. Always willing to answer our needs and concerns about our vehicle insurance. I recommend them 100%, affordable rates for the required coverage, they are a very human and professional team. Thank you Elda Pérez and Rafael Angulo, thank you always for your excellent customer service and attention.”
“They give very good service and attention, well one and they always treat me with respect. I have had this insurance for 10 years without any problems. Thank you Fernando and Astrid for your excellent service.”
9AM - 5PM
23210 Red River Dr Ste B, Katy“I wanted to thank Victor Silva and the Manny Molinar agency for such an excellent service!
Very good explanation and patience to be able to make an informed decision. The best agency!”
“Hello, good afternoon, I have been doing my taxes with them for almost 8 years and I have never had any problems, they have always been clear and honest, as well as friendly, Nancy assisted me this year, they also have an insurance service for car, home etc, always excellent service”
“Jonathan went above and beyond to deliver the best policy available. After finding myself without home insurance I was scrambling. Hardcastle blew all other offers out of the water and were by far the most attentive to finding me a solution than the other brokers I worked with.
I will be referring all friends to Hardcastle in the future!”
“I have been a customer of HISOT a number of years now. We annually review policies to maintain adequate coverage without breaking the bank. Aimee has always been very professional, providing excellent customer service and a pleasure to work with. I recommend HISOT to help with your insurance solutions.”
9AM - 5PM
23410 Grand Reserve Dr Ste 803, Katy“Mo went above and beyond to explain all of my policies to me. He also fought for a really aggressive premium to make sure I was comfortable with my monthly payments. Highly recommended, great customer service.”
“My wife Rita and I are extremely pleased with the service we received from Tom Mann Insurance Agency. Our agent Vivian gave us excellent customer service and presented the best insurance rates available saving us over $1,000 a year on premiums. All of our questions were answered in a timely manner. Our experience was great, we highly recommend Tom Mann Insurance Agency.”
9AM - 5:30PM
533 S Mason Rd, Katy“Katharine and Brenda have been so helpful. They always promptly respond to my calls and emails and take care of all my questions and concerns. I can fully rely on them to take care of my business insurance.”
“After a previous insurance broker that ignored my calls. It’s refreshing to have someone call you back immediately, even months after having already signed you. Araina, is very knowledgeable and efficient! Got us an excellent quote and walked us through the whole process. Very pleased with this agency.”
9AM - 5PM
814 East Ave Ste A, Katy“I am very pleased with the helpful service I received from the team at Matt Schomburg- State Farm Insurance! Fast, friendly helpful service. My questions were answered promptly and I saved money on my insurance plan.”
9AM - 5:30PM
24285 Katy Fwy Ste 400-K, Katy“I was so happy that I called this Company. I spoke to Tina Vaquera and she was awesome, knowledgeable, and very helpful on getting me the best price for my Lexus. Hands down Luis and his staff has the best service I've experienced for auto insurance.”
9AM - 7PM
2329 Fry Rd, Katy“Johanna Gonzales is a manager at this location. I have been doing business with this Company for approximately a year. Mrs. Gonzalez is always pleasant. kind and professional. Its a pleasure to have someone informative and eager to help customers, she’s an asset to this company and I look forward to doing business with 4 AAAA auto insurance mainly because of the uplifting spirit she exudes to customers.”
“The Customer service here is totally awesome Jessica the kind lady that helped me found the best insurance rate for me. But that’s not all that they do They as well do commercial insurance Taxes and Notary. 10/10 would recommend! :)”
9AM - 7PM
1245 N Fry Rd, Katy“Great prices . Amazing customer service by Maritza . She was very kind and helpful . She helped me with all my questions . The store is super clean and smell good . If you are looking for best prices in katy . This is the place to go . Shout out to Maritza”
“The staff at Rick Toman, Allstate insurance are the absolute best! Always taking the time to hear your needs, and ensure that quality service and care is provided.”
8AM - 5PM
440 Cobia Drive STE 903, Katy“I could not have asked for a better experience with Allstate. Alliyah was amazing! Not only did she help with my initial request, she followed up. There was a hiccup on the part of the agency I was moving from and Alliyah went right to work and resolved the issue. I would recommend Joe McGee, Allstate and Alliyah to anyone. Oh did I mention Allstate saved me over $1400 for the year.”
9AM - 7PM
3020 N Fry Rd, Katy“Emevson was so good. I had been having issues at other locations.He was so patient&finally fixed the issues that I had been having. I really appreciate that he took his time to figured it out&make sure It was done completely right”
9AM - 6:30PM
227 S Mason Rd, Katy“María was absolutely amazing, she stayed on the phone with me until the whole process was complete and was very polite! Also, the rates are unbeatable!!! I would put 10 stars if I could but I guess I'll just highly recommend them! Thank u Maria ?”
“Only reason why I'm leaving 5 stars is because I had the pleasure of speaking with Jessica and she was helpful and took the time to explain things to me. She seemed genuine and understanding and took the time to listen to me. Thanks for being professional and customer service oriented.
However...it didn't start of very well.
7/3 at 1:16PM, didn't catch her name but you know exactly who you are. I want to say it was Jacqueline or something like that, could be wrong though. I'm sure you'll see this review. Called because my insurance card said it expired on June 12th, figured that was the end of my policy because it wasn't explained to me that I was on a month to month plan. You were of no assistance at all, smart mouthed, robotic and rude. Talking to me like I couldn't understand English, repeating the same thing over and over again. I tried to keep my cool and stay calm but you literally have no customer service experience at all or knowledge of how to handle an upset customer. I know the customer isn't always right, but at least have the decency to treat me like a human being. Then I asked to speak to corporate, and you gave me another 1800, so I called that number and I'll be damned, you answered the phone again probably with a grin on your face and proceeded to immediately transfer me to your manager. Look, if you don't like your job...maybe look for a new one? Don't make others miserable because you're miserable.
Heads up everyone, if you call the 1800 number it takes you to a branch that's nearest to your location, so don't be fooled with another 1800 number of them claiming it's "corporate". Take your time and ask to speak to someone else, especially if you have an issue and you get the same girl that I spoke with. You'll get nowhere in the conversation if you speak with her. It's like, talking to an automated system.”
9AM - 6PM
24025 Katy Fwy Suite J, Katy“Finally a local office in Katy not far from Richmond, 5 or 10 minutes away I got the insurance that I needed, Allstate could not satisfied what I need it done and their office was up in North Dallas instead question mark, Judy a Geico was awesome, she got me taken care of immediately, a friend of mine needed insurance I called her up she was able to do that over the phone and email proof of insurance! I could not ask for quicker and faster service! And plus I saved money over Allstate! Homeowners and my car insurance saved money, my friends saved money, I couldn't ask for a better ending”
“DLG is always very responsive, prompt, and thorough when helping with any of our inquiries. They always present the best options for our needs, explain the differences, and allow us to be in control of making informed decisions. This gives us the peace of mind of knowing that we are in good hands, and someone is actually looking out for our best interests. We would recommend DLG Insurance Agency to anyone looking for top-notch personal service!”