September 2021 by Linsey B.
We ordered a toilet seat extension on Amazon, and the day it was supposed to arrive we received a notice that it was no longer coming. So, we called Cinco Ranch Medical Supply, hoping they would have the part we needed. They said 'yes' and told us it was $50 (Amazon had charged $40, but $10 difference is no big deal). After showing up to the store within an hour after calling, we were told it was $80. We needed the toilet extension for a family member who was hospitalized and coming home that day, so we went ahead and paid the $80. However, we felt that the actions of the business were extremely dishonest. I don't think we will use this business again out of principal.
