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February 2024 by Muhammad Bilal Ghazi
Prices are competitive with Home Depot and Lowe's. Aisle layout is wide and easy to navigate with a loaded cart. Not far off I-10.
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February 2024 by Rick Fast
Good prices on cheap tools. For most work they get the job done for less.
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February 2024 by T L.
Are you serious right now? This store sucks ass. The employees here can kiss my ass. I came in to get a tool bag and I brought it upfront before I could find a tape measure and measure the width of the bag to find out as too wide. The young lady behind the counter said that she would take the bag and that I wouldn't have to return it to the shelf. I took my basket and nested it inside another basket that was nearby. One of the employees came out behind me with both baskets bitching at me, telling me that the basket return was outside. Are you kidding me right now. Harbor freight is going down. There are plenty of other stores to go to other than this location in Katy
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February 2024 by Andrew W.
Nice tool shop yet I couldn't find the ones that I was looking for. I'll come back again for different tools if I needed. Because of that service is fair to me. But I'll give it try next time!
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November 2023 by Gary Martin
This is one of the best locations in the greater Houston area. The staff is always friendly. The store is always clean. The shelves are always well stocked with things you never knew you wanted until right then...It's exactly what you want when you go to Harbour freight.
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November 2023 by Mark Eastwood
If they have what you need it’s a good place to shop. My results with tools here is mixed but some have been great.
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November 2023 by Mike Suchoff
Anybody that shops harbor freight probably knows that you’ll get a dud every once in a while. What I like about this location is the management and staff. They’ve always been very helpful when things don’t work or an amount was incorrect. I’ve always been given the benefit of doubt. Customer service is the main reason I keep going back. Price is second.
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November 2023 by Geran
This is my go-to for a lot of tools and consumables like abrasives and bits. Staff is great. Would be 5 stars if they weren't always out of stock on some items and the bathroom wasn't locked.
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November 2023 by Paul Moose
Pricing is out of hand I know it's political nonsense so can't blame the companies but poor customer service is out of hand. Employees that can't even say thank you for supporting them makes zero sense to me
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October 2023 by WILLIE J. WHITTY, SR.
I looking for a hand truck and was very pleased with the selection they had so I purchased one and the people were very helpful to make the sale happen and I would say they made it very easy for me to go back to this location again.
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September 2023 by Matt Posten
Harbor Freight has such amazing prices and has started to have some really good deals again recently. I’ve been excited to see the Hercules brand grow here and I love the fact that all Hercules tools now come with a 5 year warranty for free. The staff are always helpful and friendly. I will definitely be back again soon.
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September 2023 by Fehnraal
Staff was friendly, but each item I came for was out of stock. They also have the bathrooms PIN LOCKED. Bizarre, in my opinion.
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August 2023 by Jonathan T.
I wonder when they change the policy To return an item when I buy the item, they asked me if I want a receipt I said no usually you can return items for store credit without a receipt as a cashier say without proof of purchase she can't return it without asking a manager either
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August 2023 by Jeff Hull
I want to give a Hugh shout out to Tylor(Store Manager! ) On Sunday 8/20. I called this store and spoke to Mr.Tylor about a Pittsburgh Fl. jack I purchased and without hesitation he swap it out no problem. In my book he is very professional and Knows is customer to a T.Thank you you,Jeff
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August 2023 by Gus Matarrita
I recently had the opportunity to use a product from this Tool Company, and I was very impressed with the quality of the product and the customer service.