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November 2023 by Shann Balke
During a recent visit, the massage was good, and the staff friendly, however I was up charged without notice for a deep tissue massage, which I thought was a standard type of massage. The masseur casually asked what type of massage I wanted, but did not explain that there was an upcharge.
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November 2023 by Shiara Plasencia
I have gone to multiple appointments at this Hand and Stone location, and I always leave feeling refreshed and well attended. The staff at the front desk are always respectful and more than willing to assist. During the facials, staff always take the time to evaluate my skin and provide sound recommendations on the additional features that will benefit my skin. I always leave feeling relaxed and have never had any negative reactions to the products used on my face. Counting down the days until my next appointment!
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October 2023 by Anna Marie Nelson
I recently had a facial and massage at the Hand and Stone Spa in Katy, TX. What a great experience! The facility was beautiful, immaculately clean, and totally relaxing. The staff was professional and very welcoming. They helped me fill out the required paperwork and explained everything thoroughly. I especially appreciated the fact that they asked questions regarding the level of pressure I wanted for the massage and the level of modesty I preferred. The facial was so calming that I dozed off and afterwards my skin felt so soft and hydrated. Both the esthetician and the massage therapist were extremely capable and pleasant. I would definitely return to the Katy Hand and Stone Spa.
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September 2023 by Naush Khiljee
I set up an appointment for my wife to get a massage and facial. My wife told me therapeutic services were fantastic.I drove in to pay for my wife when the clerk was VERY pushy to get an email address out of me. She asked several times and I eventually told her to just make up an email address and then she did ...? Then she wanted me to announce how much I would tip and I asked her if I could just enter it into the payment machine she said no. Then she asked me how I would like to pay my tip. I told her that I wanted to pay my tip by using the payment machine. Then she clicked a button and I paid from the machine ...?Really weird pushy clerk.Another customer went to the second clerk and had no issues with the same responses.They really need to provide equivalent service regardless of who the clerk is.
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September 2023 by D L
One of the best massages and facials I have ever received. The atmosphere was very relaxing and peaceful. Everyone was professional and I enjoyed my afternoon. I will be back!
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August 2023 by Melissa Auer
Best massage I’ve had since moving to Katy! Ashton did a phenomenal job. Will definitely be back!
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August 2023 by Zara Syed
Had a Dermalogica facial with Sharon. She was amazing!!! One of the best facials I’ve gotten. The pressure of her hands was relaxing and her technique was on point. She is also very detailed with extractions. She pays attention to exactly what you want. Would definitely recommend Sharon. Had a great experience and will come here again. Almost fell asleep during the facial ? front desk girls were very polite as well.
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August 2023 by CAROL BRIDGES
The staff is professional and the atmosphere is relaxing and clean. I recommend joining the monthly membership it has helped me so much and it is the best thing I have done for myself. Betsy does a awesome job everytime.
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August 2023 by Esmeralda Gonzalez
Betsy is amazing! I even took my Tia to see her. For someone that struggles to relax, she was very relaxed afterwards. The front staff is always great and helpful. This is not my “home” location but I go here the most out of the three locations I frequent
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August 2023 by Amara H.
I've been receiving prenatal massages here from Jennifer and Betsy. They are both great & skilled therapists. Happy after my sessions. Highly recommend these lovely ladies?
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August 2023 by Crypt0nomist The real
I had Rosalie for a deep tissue massage and she was absolutely perfect! She is gentle yet strong and has the ability to really soften up the muscles. Will definitely be coming back to see Rosalie.
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July 2023 by Amara I.
I've been receiving prenatal massages here from Jennifer and Betsy. They are both great & skilled therapists. Happy after my sessions. Highly recommend these lovely ladies?
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June 2023 by Maria Mogollon
Loved my experience here! The staff was so kind as soon as I walked in and the esthetician was so professional. The massage was super relaxing and overall a great service.
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May 2023 by Samantha Zamora
I've been getting a monthly facial since January, and each time is a wonderful experience. I cannot recommend it enough, especially as a form of self-care. Sharon is an amazing esthetician, offers helpful advice, and her presence is overall very calming and inviting. I also recently had my first massage at this location and it was just as good. The staff is also very patient and informed enough to answer any questions I have before or after services.
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May 2023 by Kage Dunn
I had the most amazing Himalayan stone & CBD massage today with Betsy. She hit muscles I didn’t even know I had! I’ll definitely be back.
