Very unorganized and clueless. Called me about someone else taxes. When I went up inquire about mine was clueless was unable to help. Had to come back twice. Will not use them ever again.
April 2022
Unfortunately my experience wasn't what I expected. I paid for service and a couple weeks later. I found out that the completion of my taxes wasn't send over electronically. I had to go into the office and sign the returns and mail them off myself. Totally unprofessional.