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June 2023 by Andre D
Embarrassing arrangement. It's like the driver stopped at Kroger to pick up flowers on the way to my house. Carnations were snipped to look more fresh. Please stop delivering for Ava's. You aren't matching their standards.
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April 2023 by Jamie Bielich
The flowers came in poor shape and NOT what we ordered. We paid extra money for a large bouquet for a funeral. The customer service guy who answered is a JOKE! He was arguing with me and told me that’s the right one and wanted to send me pics of the website to prove it. That doesn’t help me that the bouquet is awful and he was awful.Runnn… don’t walk… run from this place and save yourself the headache. Find a different place. I also recommended 1800 flowers to not use them.Now we don’t have flowers for the stage of our celebration of life today… and these were ordered weeks ago. What a disappointment.
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March 2023 by Rachel Henry
I received flowers today with a custom card and I absolutely love them! They smell so good and are definitely fresh! Your florist is super creative!
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February 2023 by Aristy Alarcon
They never disappoint! Always on time with delivery & their arrangements are worth every penny !
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October 2022 by Amanda Dobbins
Never have I had flowers delivered "just because" and never have I seen a more beautiful arrangement. ?
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September 2022 by Cristina Gutierrez
Service was great!! I had a surprise delivery to a family member that was not at the location and delivered it to where they were at another address. The driver was excellent and thought it would be done the next day. Driver made it happen on the same day. Thank you so much.
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August 2022 by Ziad Elawar
Excellent flowers and best customer service plus same day delivery
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December 2021 by tatyana seals
My co-worker placed an order for my daughters birthday to be delivered at her middle school. The man we spoke too stated flowers where going to be delivered today by 2 pm. around 3:15 pm I asked my daughter and called the school to see if the flowers where received, both parties verified that flowers have not been received. Called Floral Concepts they stated that the flowers had been delivered this was not true. After calling back and forth they basically lied and said they delivered the flowers but the school never received them. And when I called back to cancel the order the man was super rude told me "I have to go pick up the flowers" and hung up in my face. DO NOT GIVE THESE PEOPLE YOUR MONEY THE REVIEWS ARE TRUE THIS PLEASE IS A COMPLETE SCAM.
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December 2021 by Hiva Javaher
This company is a complete fraud and scam. I ordered a large arrangement for a family member's funeral. Long story short, I was extremely embarrassed when I receive the thank you picture. It looked nothing like the image on the website and kind of looked like it was dragged on the ground. The arrangement was extremely messy and looked like if I grabbed a bunch of flowers and threw them up in the air it would land in a vase in a better manner! When I called 1800flowers to get a replacement, this company brought the same exact thing back and then had the audacity to take them both back. I'm so embarrassed and mad at the situation that I will not rest until this company (if you can call it that) is out of business. Horrible business practice!!! DO NOT ORDER FROM THIS SCAMMER!!!!
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December 2021 by latoya parker
You are better off going to get flowers from Walmart or Kroger's.FLOWERS WAS NEVERE DELIVERED!
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December 2021 by Tatyana S.
My co-worker placed an order for my daughters birthday to be delivered at her middle school. The man we spoke too stated flowers where going to be delivered today by 2 pm. around 3:15 pm I asked my daughter and called the school to see if the flowers where received, both parties verified that flowers have not been received. Called Floral Concepts they stated that the flowers had been delivered this was not true. After calling back and forth they basically lied and said they delivered the flowers but the school never received them. And when I called back to cancel the order the man was super rude told me "I have to go pick up the flowers" and hung up in my face. DO NOT GIVE THESE PEOPLE YOUR MONEY THE REVIEWS ARE TRUE THIS PLEASE IS A COMPLETE SCAM.
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October 2021 by Leslie Allen
Just an update - these guys called me to give me a hard time about leaving an honest review as I am throwing the melted candy in the garbage because it's inedible. They tried to call out my employer who has nothing to do with my dad sending me flowers and candy for my birthday.Stay away from this business - these guys are nuts. This is a horrible florist. My dad sent me flowers and candy for my birthday. The flowers are basic and I could have gotten something nicer at HEB. They didn't even deliver the candy until I called them. Then, the guy was very rude and told me good luck getting a refund. I then told him I didn't want a refund and he said he would deliver the candy my dad already paid for - I got melted cocoa truffles that I can't even eat. Worst flower shop ever.
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October 2021 by Chelsea Himes
I did a order through 1800flowers for my other family due to a loss of a family member and Ali was the greatest. I am over a 1000 miles away from home so I can't be there for them but Ali had the best communication and sent me a photo of the flowers. If he gets this Ali ur the best. Thank u so much
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October 2021 by Han Baker
Unless all the flower shops in the area abruptly close don’t use them! Rude phone staff acts like you owe them.
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September 2021 by perla diaz
We had flowers delivered to our home around almost 6pm & we did NOT order any or lost a loved one which is mentioned in the card that came with the flowers.The flowers are delivered at the wrong address isn’t even the correct zip code and my neighborhood is pretty small we don’t have a street named after what’s on the card? I covered the info of the family for privacy reasons but yeah. Nice flowers but I feel bad for whoever paid for these. I called but they were already closed. Just an FYI before you decide to order from here Bc they won’t be delivered In the right place.
