-
March 2024 by ajmaxproductions
Marianna at Fleet Feet, Katy was the most helpful! She figured out exactly what my shoes needed for my needs!Within 5 mins she knew what to do.
-
March 2024 by Guadalupe Alvarez
After an ankle surgery and multiple ankle injuries, I have struggled to find shoes that are a good fit for me. This place was amazing from the moment we walked in. We were greeted almost immediately and trying different shoes on within the first 5-10 minutes of being there. The staff was very knowledgeable and were easy to talk to!
-
March 2024 by Cleo
Jake V did amazing with helping my boyfriend and I find the perfect shoes! Amazing service :)
-
February 2024 by Nicole Bushong
Jake V was amazing!
-
February 2024 by Victoria Walker
Went in looking for shoes for work. Jake was welcoming and spent his time and energy to help me identify which ones would work best. They spent their time going through the mechanics of the shoes and how they’ll address deficits. Great place to check out!
-
January 2024 by Patti Nguyen
I received my order and the shoe was defected. spoke with the manager to swap it out for a different one since the first pair was the display model. He assured me that they had 7 in stock in another store and that would arrive by Thursday. I never received a phone call that my shoes were in, I called the store and seems like they never ordered my shoes. I made it very clear that I needed them by Friday since I was going out of the country. I went by the store today to return the shoes and instead of getting a refund they charged my card twice. I didn’t even know until they called me to tell me their error and they would be more than happy to give me credit for 2 pair of shoes. Excuse me? Your giving me back my money that is owed to me. lol Manager is worthless didn’t even offer a discount or made any efforts to make this right for having to go there 4 times in less than a week. Will never go there again.
-
January 2024 by Alisa Hill
Very friendly & helpful
-
December 2023 by Ava Menefee
Went there to return a pair of shoes that I ordered online. Sean was amazing! Excellent customer service. We left with my husband a pair of shoes as well.
-
December 2023 by Isabella Marinaro
Awesome service! Neel was amazing and helped me pick the best shoes. He was very knowledgeable and very patient. Highly recommend!
-
October 2023 by Kim Baumgartner
This is a great Fleet Feet! The staff are warm, helpful, and knowledgeable. They answered all my questions, were patient and great to work with. I ended up buying online to get a different color but they offered to find them at a different local store for me I’d they were available. I highly recommend going here in person.
-
October 2023 by Paola Colmenares
my mom and I had a great experience at fleet feet of katy! aaron not only helped me pick out the best pair of shoes for my needs but he was also super sweet, charismatic and made us feel like we were valued customers. my mom can’t stop talking about the customer service! will definitely be back in the future :)
-
October 2023 by Mohammad Reza Khorshidi
Awesome service, knowledgeable staff and pleasant customer service.We received an unforgettable after sale experience as well. I highly recommend this location
-
October 2023 by Yemike Hahn
Great first time experience at Fleet Feet in Cinco Ranch! Lance was great asking me questions about my experience running and did a scan on my feet to identify what type of running shoe would give me more knee stability and support while running. He also recommended a few things that were helpful while running. The store vibe was very welcoming. I’ll definitely be returning to this location with my son to buy him a pair of sneakers.
-
October 2023 by 47 Goonz
If I could leave no stars I would. Employees think they’re too good to greet you. Nobody even tried to help, and I was looking to purchases a couple pairs of shoes for upcoming races. Never returning to this store ever again. Everyone is rude and don’t care about their job.
-
September 2023 by David Pfeffer
Will not shop at this location again. Messed up two shoe orders after waiting two weeks. One had to go to another location on other side of town since they never shipped them like they said. The other one they could never get and never told us. Had to call several times after never getting what we ordered and paid for. Then at first said we had to go back into store to get refund since they could not ship it. Finally got refund and had to order online. Total waste of time with this store.
