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March 2024 by Peace Obadiah
Mr Daniel Fernandez was very nice and very helpful with his service
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February 2024 by Ronald Lopez
Mrs. Teresa Tosso offered great costumer service, highly professional, as she always does!. FCCU is an excellent credit union to deal with. All staff are very professional and knowledgeable.
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January 2024 by Amalia Romero
Teresa Was very nice and helpful, we open one more account , I love my bank, so personal and friendly
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November 2023 by Jonathan Diaz
FCCU is an amazing credit union and one I am happy to be a part of.They've have amazing people working for them. I want to really recognize Daniel Fernandez at the Katy Market Branch on helping my family and I with our finances.He was able to clearly explain and give us options on where to best place our money and future advice! Truly appreciate it!
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November 2023 by Neil David
Michelle was extremely helpful and very nice. She helped me open up a new account and refinance my car. Ty Michelle
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September 2023 by Nick “YungHerbo” C
I worked with Jason Martinez, he was able to provide exceptional customer service. He made the process super easy.
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September 2023 by Alexander Benavides
Love the way they treat you and go to the extreme to make you happy and any thing you need from opening a account to just cashing a check really recommend this branch
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August 2023 by Daniel Breig
Alondra was very helpful and friendly service. Recommend.
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July 2023 by Ryan Sosa
Teresa was amazing! Needed to do a number of things and she did a great job working with me through it all! Answered all my questions and was incredibly nice!
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July 2023 by Irene Sams
I've went into this location two times and both times the manager at least that's what she claimed to be was unhelpful with an arrogant attitude. I've reached out to speak with the district manager hopefully he will send her back to training for customer service skills.
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July 2023 by saira` rizvi
Teresa is superb! I have been a member of FCCU since past 23 years and Teresa such an asset for this credit union . She goes above and beyond our expectation all the time.
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July 2023 by Tammie Juarez
ATM at the Katy Nelson Way Branch took my cash did not deposit it and wouldn’t give it back . I have yet to get a resolution or my money back. Terrible service and apparently you can’t use an ATM anymore either !!!!So very disappointed in this Bank . Do the right thing - as of right now you stole my money !! And don’t seem to care
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July 2023 by Eric Avendano
They were very helpful and polite. Alondra Martinez was very polite and she was quick. Thank you very much
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July 2023 by alvaro diaz
Alondra assited me and gave awesome service.
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June 2023 by Tracy Neptune
Raul was very knowledgeable about services needed. Great service in a timely manner.
