Enterprise Rent-A-Car
Car RentalHours:
28355 W Ten Blvd., Katy TX 77493 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers car rentals at numerous airport and Katy locations, with service in over 30 countries. The staff is consistently described as great, helpful, professional, and attentive, providing prompt and amazing service. Customers report that employees go above and beyond, displaying customer obsession and making the rental experience easy and seamless. The location reliably has the reserved vehicle available and offers plenty of parking. While the service is highly praised, some notes mention that the interior of a vehicle was not thoroughly cleaned. The staff handles challenging situations well, including during busy holidays and foul weather events, and can assist customers with issues like needing a quick replacement vehicle or waiving extra costs during unforeseen delays. Overall, Enterprise is recognized for its exceptional customer service and easy booking process.
Most Recent Reviews
July 2024
Even though the location was busy, I received top notch service and attention. My car choice was not available but I was given an opportunity to choose from what was. Thank you for excellent customer service. Thank you for valuing my business.
July 2024
Rent here often, staff has always been great helpful despite some of their occasional, coercive over-entitled, Katy customers that are a problem, especially at Holidays and foul weather events.
July 2024
Wonderful experience with the location and staff. They were professional and provided prompt service.
My only concern is interior of the vehicle was not thoroughly cleaned.
More Comments(192)
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