CVS is a well-known pharmacy and retail chain that is currently conducting COVID-19 testing for eligible individuals in select states. Testing options include lab and rapid tests, but high demand may lead to delays. Recently, CVS has improved its pharmacy communication by directing calls to a confidential voicemail, allowing the pharmacy team to manage inquiries more efficiently and reduce long hold times for customers. Customer experiences vary; some encounters have been positive, highlighting helpful staff who provide friendly service and assistance. For instance, a customer appreciated the promptness of their prescription being ready shortly after calling it in. However, there are reports of slow service at certain locations, including issues with UPS pickups and interactions with some employees. Despite these mixed reviews, many customers remain loyal, recalling long-standing relationships with CVS and the helpful spirit of its staff. Overall, CVS aims to provide a courteous shopping experience while adapting to the needs of its customers.
CVS is a well ❤️ known pharmacy in Kansas City ??️ lots of visits on a ? flu shot day....well trusted kind people.5stars
July 2024
Store is always very clean.All of the staff willing to help you
May 2024
UPS pickup took 20 mins as man didn’t seem to know the process. Generally this location is slow and the employee that I encountered at the front desk patronizing.
