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“I can’t express enough how appreciative I am of this team! As a co-op member from out of state in a need of an emergency withdrawal, the team was so gracious. I walked in already familiar with the co-op process, but never being to this credit union before I was unsure of their particular limitations. Fatima Faisal was very patient with me and her manager was just as kind. After completing part of my transaction inside and the remainder at the atm, I was able to breathe a little better and their service didn’t end there. They smiled, they reassured me, and made sure that I was able to leave with what I needed. Thank you so so much Fatima, truly you have been a great help! If I ever come back to the area, I know where I’ll be handling my co-op needs.”
9AM - 6PM
401 W Grand Pkwy S, Katy
Credit Unions
“MCCU is a great bank offering lots of products home loans, car loan, mortgage loans, CDs and more. Plus their representatives are always willing to help you. If you stop by ask for Cheryl, great customer service.”
8AM - 5PM
27252 Katy Fwy Ste 1200, Katy
Credit Unions
“Philana Anderson is beyond helpful. I struggle with understanding financial issues and Philana Anderson stayed in constant communication with me to help achieve my goals. More than helpful and willing to break it down for me. Thank you so much to them and their team”
“Julia Charles was an absolute joy to work with. She took the time to give me all the facts I needed to make an informed decision on which loan would best suit my needs. Thank you”
“Excellent attention from Mr. William López, he behaved like a professional, he solved my problem in less than an hour, he recommended it 100%, we need many employees like him for the country to advance.”
“I recently had an exceptional experience with the customer service team at this financial institution. Daniel and Teresa were absolutely outstanding in their assistance, showcasing the best in customer care. Their kindness, patience, and dedication to helping me were truly impressive. They are a valuable asset to the team and embody the highest standards of customer service. Thank you, Daniel and Teresa, for your awesome service!
Sincerely.
Luis R.”
“All staff have always been so helpful and knowledgeable of all services and convenient video tellers. We do a lot of services such as notary and have always gotten a service with a smile. Great Job guys!!”
“Young Claudia's attention is always very attentive, we just made a loan and Mrs. Adonay or adonis, very attentive Mrs. And he explained it to us very well. Clear in everything. I recommend it with my eyes closed”
“I had some financial problems occur after being let go from my job and spoke with Elizabeth Garza who was so sweet, understanding and really went above and beyond to help me with a solution.”
“I just moved in the neighborhood, so was visiting this Members Choice Credit Union - Seven Meadows branch last week, and I was genuinely impressed. From the moment I walked in, I was greeted with warm smiles and a willingness to assist. The atmosphere was professional, yet there was an underlying tone of approachability.I had a few complex transactions to make and questions about some bank products over two visits I made. The two bankers who assisted me, Sheena & Ileana, where patient, knowledgeable, and took the time to explain everything clearly. It's rare to see such dedication to customer service in today's fast-paced banking world.They printed out clear instructions for me and for the dealership to process my car purchase. I was able to email the paper work to the bankers that saved me extra trip to the bank that made things even faster.Additionally, the waiting area was clean, and even during a busy hour, the queue moved reasonably quickly. There was also plenty of parking spots in front, making the whole experience quick and easy.While many might consider banking to be a mundane chore, the staff at this branch made it a pleasant experience. It's reassuring to know that there are still places where customer service is a priority. I'll definitely be doing more of my banking here and would recommend this branch to anyone in the area.”
“The whole branch made sure I was taken care of Jeff Martin did an excellent job informing me of all the details. I only wish they had a location closer to me. Thanks TDECU, you all are doing great.”
“We have banked at FSCU for a few years now. We love it! Recently we financed a new car with them. We spoke to Victor Hu, he was amazing! He was friendly, very helpful and knowledgeable. He even stayed late for us so that we could have the car that night! Outstanding service! If you are not already a member... we 100% recommend! Ask to speak to Victor!”
“Great customer service, I went in to open a 2nd checking account and the process was smooth on the app and onsite at the brank. Jose Oliva was such great help and I appreciate how kind, professional and patient he was at explaining credit cards available to me. I have been banking with Shell for a few years now. Originally referred to by a friend as I was looking to refinance my car loan. My refinancing process alike was smooth and very informative. Everyone is always nice.”
“I just want to tell you Kevin in customer service did a excellent job negotiating the best deal for our car purchase. He went above and beyond, when we thought we had a good deal. He made a call and found us an even lower percentage rate. I just want to say thank you for looking out for our family. Have a blessed year! We were approved and thankful to have had him on our team.”
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“Dalia Rosas helped me with getting my debit card replaced. Long story short, it hasn’t been working for a while but she was persistent and got it for me. She’s a miracle worker.”