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May 2024 by Amanda
I went in with my boyfriend and he was trying to pick out shorts for an outfit for a concert. He was trying to match shorts to his new T-shirt and we were taking it off the hanger to see how it looks and how it would fit him.During this the cashier with glasses (did not get her name because there was no name tag) shouted across the store to accuse us of stealing. Afterwards we felt very uncomfortable and just went to check out without looking further. She did not interact with us or apologize for the accusation.This encounter was absolutely ridiculous and felt discriminatory towards my boyfriend. There were other people in the store looking and browsing but he was singled out. I cannot comprehend the service standards here.
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October 2023 by Flora Linn
I only go there because of some cute clothes but when I went there today the employees attitude towards me and my sister were so bad, she was signing and acting like she doesn’t want to serve us and when we went to the dressing room, she knock on the door and said we have to come out “THIS SECOND” , like she should’ve said nicer and she can told us that the dressing rooms are closed. Even when we got out, she asked us why did we even get in there right into our face. We’ve never treated this bad at a store. Cotton On better train your staffs to have right attitudes to customers, this store’s customer service is already too bad. I would give 0 star if I can.
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October 2023 by Carol
Had the worst day ever in this store, the employees were really rude. The store should really train their staffs if it’s not for some cute outfits this store’s reviews would have 1 star just look at all the reviews even if they give 4 stars it’s because of the clothes and always have something about employees being rude!
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August 2023 by Rizzoli
Surprisingly did not have as much as they usually have.
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June 2023 by Sofia Alejandra Moreno Briceno
an employee threatened to punch people for standing by the closed changing rooms
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June 2023 by Corey Mahi
Staff are outstanding I wish if all other stores staff have the same attitude we won’t have problems
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April 2023 by Vicki Hankins
I always find great T-shirts there!! The associates are always friendly and helpful!!
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February 2023 by Rafael S Mantilla
Low prices
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January 2023 by Sean O'Dea
Falsely putting 50 dollar jeans on 10 dollar racks. Then argues with the customer about it and basically says too bad, it's not their fault. Top it off with dressing rooms permanently closed... I have plenty of time and effort to make my purchases at a store that is not rude. Don't waste your time with bad business and rude service.
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December 2022 by DONN Chief
Loved it fav store hands down
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December 2022 by fernandrea79
Great deals! Always
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December 2022 by KENSCOTTCHRIS
Great place cheap clothes!
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December 2022 by Buezeey Ify N
Really good people
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December 2022 by Ed White
Reasonable prices
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December 2022 by Adoreun Pratt
I come here all the time and typically it’s not bad. The prices are amazing, but Juan and Jose treated me like garbage today. I typically come every week and spend my hard earned money, but you guys just lost a faithful customer. Poor management. And that’s coming from a former retail manager.
