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January 2024 by Deryl Stonestreet
Cinco Auto went above and beyond to help when I was unable to drive my vehicle to them for the registration inspection. They are always so helpful and friendly and knowledgable any time that we have been there. Their whole team is top notch! Don't hesitate to use them any time you have auto needs. We've always had a great experience with them.
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January 2024 by Jo Dee
I was able to get in quickly for a new battery. In and out in 1 hour. Jim and staff always do a great job.
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January 2024 by Luke Donahue
A car mechanic I truly trust. They will tell you when work is not necessary. We went to the dealership with a light issue. The dealership told us there was absolutely no way to fix our car without $1k for an entire new piece. We told cinco auto and brought our car in. Cinco auto fixed the issue and sent the car right back out - wouldn’t even let us pay them for labor because they said it was such an easy fix (never mind the fact they saved us $1k from the dealership!). Will never go anywhere else for car issues!
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January 2024 by James Ediale
Cinco auto is the worst mechanic shop ever. I think they should just focus on inspection. Especially there sales guy Jim he lies all about repairs. After paying 2500 dollars in less than five weeks I brought my car for the same problem. His diagnosis was another 1076 dollars and not even guaranteed. According to Jim I will open this and open that then it will be additional cost. Please be be advised dont get close to cinco ranch auto. A total rip off. I fixed my car with 375 dollars
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January 2024 by Deba Chak
Reliable and trustworthy and great service for decent value. I have had the opportunity to get my cars serviced at this store Jim, JD and others are very friendly and provide you the best consultation and reliable service and repair guidance. I had to travel quite a bit and my kids will often take their car for repair and service when they were students in high schools, Jim will always make time to help them with their issues without taking any cost advantages. Over a period of time I have to say that I trust them and they are dependable. Thank you and please keep up with the integrity and trust with your customers.
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January 2024 by Brien Taylor
1st time at CincoAuto and I didn't feel like they just wanted my money. I was working with Jim there and he treated my vehicle as if it was his own. Very kind, TRUST WORTHY. The customer service as was great. I will be a returning customer if needed.
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January 2024 by Lisa McGough
Businesses like Cinco Auto are rare these days. Jim will always take the time to explain what is needed for your car and present the quote in a no pressure manner. The work is always done well and in a speedy manner. We would never go anywhere else.
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January 2024 by Linda dworshak
I could see that they were very busy with customers waiting and in line. Nevertheless, the attended to me promptly and got my car out quickly for the annual state inspection! Thankful for their professionalism and prompt attention!
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November 2023 by Yolanda Wright
Excellent Service hands down!I went to the Cinco Auto 2 on FM1463 which is closer to where i live after looking at their website to see what time they closed which was 6pm. There were notices on the doors that they closed at 4pm.I hurried to the Cinco Auto location on Cinco Ranch Blvd not sure if they were also closed or closing at 6pm. I was met by Cody, Alvin and Todd and it was about 10 minutes before closing. I explained that i wasn't sure what was going on but that i was getting a warning that all 4 tires were underinflated and that i assume it was due to the cold temps. They welcomed me in and put air in my tires for me with no problem. I will use this location for inspections or maintence from now on. Really friendly and welcoming.
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October 2023 by Ronald S
Been taking all my cars here for more than 5 years. This place is 100% gucci. They're honest, work fast, don't sell you stuff you don't need and its close to a great coffee shop so not a bad place to wait if you leave your car but don't have a ride elsewhere.Services: Auto battery replacement
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September 2023 by Shane Crump
Great shop with excellent customer service.The times I've used them, they really cared about making sure I understood the quote for the work being done and they have followed-up afterward to make sure I am happy with their service.Cinco Auto has become my trusted, go-to in Katy.Services: Auto engine diagnostic
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September 2023 by Whitney Irving
Since my Jeep likes to have a monthly visit, I am VERY pleased with their quick service! I’m hoping & praying that I am not back in another month… BUT if I am I know they will take good care of me. Thanks for always offering me a loaner, it’s nice to know that’s available. Great place!Service: General repairs & maintenance
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September 2023 by Caitlyn Scelfo
Great customer service. Will never steer you in the wrong direction.I appreciate that they let me observe what they are doing when they work in my vehicle. It helps me understand my car better.Thanks Cinco AutoServices: General repairs & maintenance
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September 2023 by N. S.
Jim and his team are top notch. Always efficient, over the years I’ve appreciated their accurate and honest assessment of the condition of my vehicles; when no action is necessary, they let you know it, and consequently I feel confident I am not having unnecessary repairs performed. They will continue to be first stop for all of my vehicles!Services: Brakes
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September 2023 by Rahimali Momin
Thank you Codystaff were very good professional on the three time I've been there (twice for inspection oil change and other work done professionally ). They gave me detailed explanation with realistic work times. The times I've waited, the work was actually completed before the estimated time good price . The facility is well maintained, organized, and the wait area while cozy is still welcoming with adequate seating. I would highly recommend using them.