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September 2024 by Mike Geissmann
This is a long review but very much deserved.
As a long-time customer who brings all types of vehicles here — from my domestic For Mustang, to our imports (VW, Subaru, Mini and Toyato) to my collector's cars (69 Mach1 and my 79 TA), as well as my kids' cars — I have never experienced a more professional, courteous, and cost-effective repair shop and a really do mean this as I don’t generally recommend places but these guys I do.
The team at The Car Scientist has always taken the time to provide a straightforward assessment of whether a repair is worth pursuing or not. I appreciate their honesty when they explain that both repairs and parts may take time due to workloads at the time and the rising prices of parts from the dealerships. For someone like me, who is a car guy and enjoys tinkering on my cars , but doesn't always have the time due to my own time-crunches, their pricing has always been reasonable and worth every penny — saving me the time and sometime the pain of working on my daughters Mini Cooper S myself.
That said, I have never had to return for a recheck, which speaks volumes about the quality and reliability of their work. Sure, I have paid for diagnostic fees as my OBDSII reader doesn’t always pick up all the codes, but, I have paid the dealership fees to read a code for me, so, this to me is standard in the industry and ensure a thorough examination — they have always been transparent about these charges. I am a consultant, and I charge for my information as well, assume if I owned a shop I would charge for the code reading as well, so be aware of this. For me, I’d rather pay for quality diagnostics once than face hidden problems later. Unlike other places where I've was given a low initial price but ended up paying much more in follow-ups and pissed that I could have done it myself, here, they fix it right the first time as I said before.
I've read some reviews mentioning concerns about pricing or wait times, and I think it's crucial to remember that quality work takes time, especially when parts need to be ordered or a repair isn't straightforward. They never rush their work, which is why I've never had an issue with any repair they've done. I personally ask the question first and decide whether I can wait or not.
In my experience, The Car Scientist truly understands the long-term value of a satisfied customer. I have always felt they have my best interests at heart, offering me advice that is both honest and fair and at times free. It's unfortunate that some haven't had the same experience, but for me, I wouldn't trust my cars with anyone else. Thanks for the help on the F-RS it saved me over $1,000.00
Five stars, every time!"
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August 2024 by Diaco Aviki
I don't know how to start this, but I can't tell you how much I appreciate this place. After reading a few of the reviews on their site, I decided I had to write this. They do business the way it is supposed to be done! It is family owned and operated so their reputation is everything. Honest, fair prices, and great service. I trust them so much, I take my 1970 Ford Bronco to them for everything I need, and I've had some major work done. I have referred them to all my friends and they have never let me down. Don't think twice - give them a try!
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August 2024 by Shae Rainey
Came in to get an oil change, price was great staff was friendly. I will be returning literally the best prices in town.
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August 2024 by earl caesar
Bad customer service jack the prices on porch too high
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August 2024 by SAM K. AFOLAYAN
Complete rip off, excessively overcharged, services billed were not done. Worst experience ever, lady at front desk pick up was unprofessional. BEWARE.
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July 2024 by Jason Jurisprudencia
Fast, efficient, trustworthy.
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July 2024 by Tay Borden
Another 1 star review. Went here to get an alternator replaced. I was quoted 500 for an alternator/part. When I told the mechanic I could provide my own for less the 1/2 of the price they were charging they said the labor would double and removed my military discount from diagnostic fee. These people are friendly in your face but are crooks. Clearly it says on this paperwork if you bring your own parts it’s 175/185 a hour, they charged me double for an hour of work. They can’t even follow their own paperwork. The second pic was the original quote just to replace an alternator in a hour. I talk to some employees at an auto parts store close by in area and they told me this mechanic shop railroad people everyday they are open. Avoid this place and go else where.
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May 2024 by Zach Jones
Great folks. You’ll never find a mechanic with 5 stars. People are just such cry babies.
I am very happy and will 100% go back.
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April 2024 by JEFFERSON VARGAS
I highly recommend Car Scientist. I own a 1984 cadillac eldorado and had previously taken it to a different shop for an oil leak. They found a vacuum air leak and power steering leak. Not only did they took 2 weeks to do the repairs but when I got my car back it was not the same. If anyone has owned a cadillac then you would know how smooth these cars are. My car was shaky, rough idleling, and stalling on me. I took it back to them but my car was never the same. My car has a lot of custom work and I have invested a lot of money just to sit in my garage. It took me almost 3yrs to find someone that I would trust again with my car. When I came across Car Scientist I was extremely impressed with their professionalism and customer service. The ambiance was comfortable and inviting which made me feel at ease. The owner is very knowledgeable, skilled, honest and transparent at all times. I was kept up to date with the progress on my car. Pricing is fair and definitely value for money. The quality of their work is outstanding and exceeded my expectations as I'm sure it will exceed yours too. I even got a courtesy call from the owner to ensure my car was running good after I took it home. So if you are looking for a reliable mechanic that operates with integrity, Car Scientist is the shop for you!!!
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March 2024 by Aqeel Covanis
If you want to pay more for services that you don't need then just come on over. They'll get you diagnosed and taken care of in about 48hrs.
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January 2024 by Claudia Alarcon
Amazing!!! Great service!!!
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January 2024 by BFSA BFSADVISORY (BFSADVISORY)
Don’t go here. They charge fees to check things that other auto service do not. They charged me 100.00 for diagnostics for brakes and shocks. Then wanted 700.00 for back brakes and drum and 600 for front and rotors but didn’t say anything about pad usage. Really? You can get this done anywhere for 300 with life time warranty at brake check. Then charged me 125 diagnostics to tell me what was needed to get my vehicle ready for inspection. The results were the same as the diagnostic I did 6mo earlier which was the nice sensor which they wanted 1350.00 for this. Then they said they would do any of the work if I didn’t do the brakes. They wanted 3500.00 to fix what I needed for inspection.
These people are not trust worthy and would rather argue their point with a new customer and collect the diagnostic fees than do any real work. It’s sad that they don’t realize the long term value of a satisfied customer treated fairly. People will pay a fair price to honest businesses. Just don’t waste your time here.
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January 2024 by Trey Johnson
I came in for an oil change and diagnostic I was in and out in no time . Highly recommend 10/10
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January 2024 by Garlund Brown
Great service, needed an engine replacement and they took care of me with no problems and a great price!
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January 2024 by MAX DAY BFSADVISORY (BFSADVISORY)
Don’t go here. They charge fees to check things that other auto service do not. They charged me 100.00 for diagnostics for brakes and shocks. Then wanted 700.00 for back brakes and drum and 600 for front and rotors but didn’t say anything about pad usage. Really? You can get this done anywhere for 300 with life time warranty at brake check. Then charged me 125 diagnostics to tell me what was needed to get my vehicle ready for inspection. The results were the same as the diagnostic I did 6mo earlier which was the nice sensor which they wanted 1350.00 for this. Then they said they would do any of the work if I didn’t do the brakes. They wanted 3500.00 to fix what I needed for inspection.These people are not trust worthy and would rather argue their point with a new customer and collect the diagnostic fees than do any real work. It’s sad that they don’t realize the long term value of a satisfied customer treated fairly. People will pay a fair price to honest businesses. Just don’t waste your time here.
