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June 2024 by Yue Sun
Awful customer service; I was put on hold for 25 minutes and got hung up.
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March 2024 by Sara Kia
I had a deeply disappointing experience at the Calvin Klein store in Katy Mills. I purchased a pair of classy ladies' dress pants, only to find they were one size too big when I tried them on at home. Hoping for a simple exchange, I returned to the store with my receipt and tags not attached but was met with appalling service. A young employee, who claimed to be the manager, callously refused the exchange, citing the absence of tags on the merchandise. When I requested to speak with the actual manager, this so-called "manager" attempted to evade responsibility, hiding behind his subordinate. Eventually, another staff member intervened and processed the exchange, but the damage had been done. Shame on Calvin Klein for entrusting their store to inexperienced individuals masquerading as managers, and for allowing the real management to shirk accountability.
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March 2024 by Hamza Najjar
Damian is super helpful!! He is the perfect example of what all customer service should be like. He made me feel welcome, and reinforced my brand loyalty in Calvin Klein, I hope everytime I come here I deal with Damian!!
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January 2024 by Brent Barber
Riley is super attentive and helpful! I will be back.
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December 2023 by Casey Rothwell
There was a worker at the store, who is very rude name, Erik he is African-American treated me like I was a criminal, but I was sitting down and took awhile because I felt nauseous in the dressing room, that’s when he violently banged on the dressing room door commanding me to get out and asking how many clothes I had and treating me so horrible because he assumed I was stealing I suppose, he is not a good associate. It took along time for anyone to help me as well this location has gone downhill do not recommend
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December 2023 by Kiana Reyes
There hair on the wallet table, there stains on the carpet, and there a kid who doesn’t lower the volume on his phone or even put headphone on if he wants to listen to something
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October 2023 by Mohammad Haque
Always pleasure...
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October 2023 by Edgar Suy
Good place and good clothes
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July 2023 by Bob F.
I went in the Calvin Klein shop in Katy Mills Mall looking for a specific clothing product but it wasn't available. Mathew jumped right in and in less than a minute found what I needed at a department store that provided mail order service. I got exactly what I wanted. Mathew did a superb job of serving both his customer and Calvin Klein even though his store did not benefit directly. Great job Mathew and thank you very much!
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June 2023 by beshara janho
Very good service and great prices!
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May 2023 by Anirudh Kumar
Nice Calvin Klein outlet in Katy Mills Mall.Large open shop with plenty of variety in items available, majority with reasonable outlet discount. Friendly staff available to help too, and decent music playing too.
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April 2023 by Ravi Kanth Varanasi
Excellent place to shop. Always have deals
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March 2023 by Rigoberto Roldan
Extremely rude black man. Came with my uncle and aunt to buy some clothes and he told them they couldn’t try on the jackets or even use the fitting room when there was other people using it
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October 2022 by McKenna P.
Ashley was my cashier at the front she was awesome! Ask for her when you go to the store!
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July 2022 by Jessica McCarthy
I come here for their clearance section. There’s usually lots of good options to choose from. They also offer a student discount which is nice.
