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October 2024 by Dalfy
Everyone was so nice!! Im 24 & I absolutely love when bear builders make it an experience! ❤️I had an amazing time filling up my bingo plush!
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September 2024 by Stacey Hanna
Perfect experience they even treated a fellow Build-A-Bear employee as she was a customer. We’ve been to build a bears all over the country and right now this is our top experience
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September 2024 by A B
Love going in here for every birthday the two that be working there is always nice and friendly. Them accessories start to add up but it's OK for the kid
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June 2024 by Karla Medrano (Benjamin Lootry)
Love all the plushies, but I never saw a flamingo which I've never got before and that other animals, fairytales, ect were there anyways.
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June 2024 by Lucy Washington
I love coming to this location in Katy Mills!! The customer service is always amazing!! I’ve been to the store when there’s no customer in the store to when it’s extremely packed…the service is always the same…GREAT!!! This location is always well organized and stocked as well! Keep up the amazing work!!!
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June 2024 by Samantha Brown
I just wanted to thank sonya who from the time I called on the phone to leaving the store took care of all my needs all while having a store full of people to attend to with the other staff members who were also very nice and helpful she made me feel like I was the only one there while also multitasking and handling other customers she made this special moment for me memorable and happy as I just lost my mom and wanted something special so thanks again girl we will be back soon and keep doing what your doing because your customer service was awesome
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April 2024 by Jamin Mootz
This place is great for getting a cute gift for your loved ones. They have a fun variety of bears (and other critters) available, so you're bound to find something you like. The staff is extremely courteous and do a great job of entertaining the kids.
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March 2024 by Hope for Peace
We took four children for a birthday and were expecting a birthday bear for 6 dollars because it was her 6th birthday and that's what they advertised. We were told they are out of the birthday bear and won’t honor the advertisement, not even with the one on the shelf. We spent about $115.00 per child, each getting a bear and a few accessories. We drove an hour, and we’re very disappointed that the advertising was not honored.
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February 2024 by Jennifer Newman
We had our first ever birthday party here and my 11 year old loved it and so did all of her friends. Our party hosts were super nice and efficient.Would definitely recommend a party here.
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January 2024 by Daniel Nava
Just in passing
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December 2023 by Everett Lowenstein
Employees have a hit or miss attitude and the prices are pretty significant especially with all the sales (buy 1 at a super inflated price and get another half off)
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November 2023 by Y .Sahebi
A fun experience for the kids
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October 2023 by Gladis Rodriguez de Salman
Expensive but very pretty bears
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October 2023 by Alan Hoffman
Slow service
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October 2023 by Ana Maria Alvarez
My boyfriend got me a bear here. Love it.
