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February 2024 by Ashley Mckibben
All I can say is if you want excellent customer service go to belle! (Hope I spelt that correct)I came in needing a new pair of jeans and she went above and beyond! Thank you sooo much!!
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October 2023 by Jesuus Ovalle
The place is excellent, only the employees are lazy, they gossip all the time and don't do their job, they should learn from the store that is in willowbrook mall there if they work, ..
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June 2023 by Jerry McSpadden
A lot of shopping choices for clothing, sale items are always worth checking out.
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March 2023 by Sean O'Dea
Excellent quality merch but you'll pay for it. I have a few pairs that are aging and show very little to no wear n tear. Impressive to say the least. I have other clothing that I bought after buckle stuff, and it's already donated or in the trash. You do get what you pay for here and it's worth it. Give it a try, you'll be impressed too!
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January 2023 by Liz Vaquera
Bad customer service at the register, poor service!!! Cashier got upset cause I requested a shoe box for my female hey dude shoes and said they don’t come in boxes that they have them hanging on the wall, so I told her where here in the sales floor you have $60 shoes hanging on the wall, she gave me attitude and her male employee told her that the boxes were in the back, plus I had to ask for a bag like if I was going to carrying my shoes around in the Mall with a brown box she found in the back for me, plus I had to put my shoes in the box myself & bag it myself. Female employee said that the female hey dude shoes don’t come in boxes, every other location I’ve bought hey dude shoes come in it’s original box….she walked away from the register while I was still there trying to do everything myself….like two pairs where going to fit in a small bag she gave me…I will never come to this location ever again. If you don’t like your job then look for something else! If I could rate it as a zero star I would’ve!
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December 2022 by justin sciarappa
Needed to find a new pair of pants. Now I don't remember the chicks name but the staff was very very helpful. This was my first time shopping here and I will be back. I was surprised of the quality and prize of this place.
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November 2022 by Tyler H.
Drove over an hour and a half for a shirt I ordered online yesterday. I show up and the employee (Hispanic girl with blonde highlights) makes minimal effort to locate the shirt and proceeds to tell me it was never taken off the floor and set aside as it was supposed to be reserved for my order yet they sold it. I Never got an apology nor have I even gotten my money back. Lazy employees
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November 2022 by Sabrina H
My 2 stars are for customer service, not the product. CS at this place used to be top notch. You walk in, get greeted, then someone starts happily helping you find what you want. I used to walk out of here with more than I needed.Now, I walk in, someone says "hi" and that's the end of the story. That's the case the last 2 days in a row. It appears that employees are more interested in their phones than helping customers. Today, I walked in and walked out without buying a thing.
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September 2022 by Muriel S.
The store is quite messy, but can find some treasures. Now the staff has some great helpers and some serious laggers. There should be a standard for customer service. I have loved this store since I first found it during my military career. This spot doesn't save you much than the mall shops and give the same military discount.
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May 2022 by Rosa Guerrero
If your Hispanic/Latino you will be followed, stereotyped!! Just because I dress a certain way doesn't mean I'm stealing... I have 2 accounts here.. and I always plan to pay FULL price with no problems. Very VERY disappointed.
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March 2022 by Chloe Tucker
I walked in the store and was immediately greeted by Cheyanne. She walked me around the store and helped me select an outfit for an event. She was so kind and passionate about helping me while she was also attending to several other customers at the same time. I have never seen such amazing customer service in a store. Go see Cheyanne at the Buckle she will give you great help!!
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December 2021 by bahareh rohani
This is a great place to shop, English wasn’t my first language and David helped me figure out what i needed. Staff are helpful, patient, and nice.
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November 2020 by Marni Wells
My husband and I went in there last night and a awesome girl named Tori Helped is ! We have Shopped in there for several years with Megan, a wonderful girl who no longer works there.she wAs my person stylist as well as my husband so we were worried when she left ...But Tori was absolutely amazing! She is really adorable and was so friendly and very trendy, she just had to look at me and know what styles would work with me and my body type. I didn’t have to leave the dressing room or look at anything on the shelves ! she brought everything to me and it fit me very well LOL. We went home with a whole new wardrobe and I can’t wait to go back and see her
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August 2020 by Liz Poche
Staff are helpful. Ollie and Jose are example of friendliness. I came in and in less than 10 minutes I'm out the door! That fast! They got what I need right away in one fitting! And that's good in my opinion!
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July 2020 by Arash Sabeti
Great clothing for men! High quality, Jesus was very friendly and helped me as he welcomed me to the store to find the perfect outfit! Thank you for the great service
