Appliances in Katy, TX

“This is my third purchase from Elegance and everything has been excellent quality and I've received great service. I just had a table delivered and the team was quick and very careful and Raisean went above and beyond. Thank you so much!”

“Fantastic we went in for a very specific part and girl behind the counter went straight to the part to see if it was the right fitting and got it. They didn't have the conversion part so she quickly pulled it up on Amazon and boom got it. May not have bought anything but great customer service.”

“I’ve used Aaron’s in Oklahoma, Louisiana and now Texas. It’s ALWAYS a pleasant experience. The manager helping me at this location was picking on me about my last name (it’s Cajun) because it’s hard to pronounce and that helped to ease my social anxiety a bit. I got a nice laptop and I’m happy with the purchase and the experience.”

“I drove into Katy, looking for a place to see a variety of item (vs browsing the net). This store has an amazing selection and exceeded what I wanted! I was unsure of the direction of style I wanted to go (I view myself as being more eclectic)… Kisha Robert (recently Mrs. Smith) works Saturdays and we were lucky enough for this sweet woman was able to help us. She was full of beautiful ideas and provided ideas and solutions to blend my styles. Aaannndd, she was patient and listened to all my ideas/wants! I walked away with items I love and had a wonderful time while making selects! If you’re making help request- Kisha is the best!!”

“I came to this location on June 11, 2024 and was looking for a few items. The young man by the name of Mr.Ede who appear to work in garden tools was phenomenal! I said excuse me, and asked for help as he was up on a ladder doing something else at the time. I was looking for the spray bottles, and he came down with a pleasant attitude, not with an attitude, that I’m a bother to him. Then took me to another spot to give me other options. That’s not normal into days time. Mr.Kelvin in electrical and Mr.Kendrick were also phenomenal! Mr.Kelvin helped me to find the bulb I needed, that I was struggling to find the right one, and Mr. Kendrick directed me where to go to find what I needed. The young lady by the name of Ms.Esther was also phenomenal! She assisted with a pleasant attitude and said she would help when it came to working at the self check, to helping place items in bag for me. She had a very pleasant attitude, and made my experience a good one. Each one of these individuals done an excellent job, when it comes to providing excellent customer service.I live a little distance from this location, but have come many times, and I can say each time, I have been satisfied as a customer. I give each one of them 5 stars.⭐️ ⭐️⭐️⭐️⭐️”

“We went there and as soon as we were entering the store we were greeted and helped by every personnel we encounter. We needed help to load a heavy bench and we got it quickly. We needed cardboard to protect the window in our truck and a lady went all the way to the back to bring us cardboard. I saw other people being helped it was not only us being treated that way. They went up and beyond with every customer. They deserve 5 stars for doing a great job. Keep it up!”