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April 2024 by Mary Holland
A very pleasant experience, mostly thanks to our Sales Assoc. JT (Jimmy Tran).
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April 2024 by NeTosha Osborn
Loved the service we received from JT!!!!❤️
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April 2024 by Chateau-Breon
JT Is the best!!!!!!!!❤️
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April 2024 by Lisa Carney
This company by far has the worst customer service I have ever dealt with. They delivered the wrong parts and took 5 days before they would acknowledge their mistake. Then they made me drive to the store to fix it instead of redelivering the correct parts. When I offered to buy the wrong parts at a discount, they refused to sell them, and instead said they would sanitize them and reuse them. I have cats and dogs, so my furniture has cat hair and dog hair in it but they’re OK with reselling it that way. On top of which no one in the store can help you because they will make you colder customer service and you will be on hold for over 30 minutes. Just trying to get some answer the phone. The manager at this location even told me that she knew customer service would tell me they wouldn’t tell them to me but she didn’t wanna have to tell me her herself so instead, she let me sit on hold for 30 minutes, so somebody on the phone could tell me. They have good prices, but I would highly recommend shopping absolutely anywhere else that sells furniture!!!
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April 2024 by Nikunj Patel
Poor quality and poor customer serviceOnly 1 sofa arrived from 2 sofa ordered. In addition, the sofa which arrived was Defective AND damaged.I call next day to returned defective and damaged product. After providing all pictures, Customer service agreed that I will receive full refund since sofa arrived defective and damaged.After retun, I did not receive full refund and when I call to follow up now with customer service team for full refund, they are saying they do not refund full amount to any customer.
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April 2024 by Bruce Anderson
5-Star, Professional & Punctual Delivery Service.
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April 2024 by Raymond Ory
Great price for what we wanted. On time, courteous delivery!
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April 2024 by kathleen a
I reordered my carpet and kitchen chairs and AFW made it very easy for me.
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April 2024 by Laura Yee
Love the store, they have huge inventory and the quality of the furniture is really good. The living room and beds I bought are beautiful and they delivered them on time.
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April 2024 by Arnette Young
Repair Tech was professional, friendly and repaired our TV chest to perfection.
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April 2024 by Rahadul Islam Bhuiyan
Every thing was perfect and timely delivered
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April 2024 by Dakota Austin
Great service, very quick and on time!!
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April 2024 by Bryanna Thornton
The service was very fast and efficient!
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April 2024 by Richelle Steinberg
Angel and his customer service was top notch! The showroom and store was impressive. Furniture is well made and sturdy. The delivery was easy and quick. Was worried about the reviews but glad we went and saw for ourselves. Overall I highly recommend, We’re very satisfied with our purchase.
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April 2024 by Laura Caudillo
First time shipping at this furniture store yesterday evening. I was there for about 20mins and no one asked if I needed help. TJ was the first one to ask. He was so kind and patient answered all my questions to the best of his ability. If you go to this location ask for TJ he provided exceptional customer service!!
