Advance Auto Parts at 2111 S Mason Rd in Katy is a go-to place for automotive aftermarket products, especially car batteries. The store offers free services including battery testing, installation with purchase, and engine code scanning. Customers report the staff is very nice, knowledgeable, and most helpful, often coming out with a tool cart to assist. Service is fast, with battery replacements taking about 15 to 20 minutes, allowing customers to be in and out quickly. The store carries leading brands like DieHard batteries. Many customers appreciate the ability to look up prior purchases for warranty purposes, which has saved them money on free replacements. The store provides a useful tool cart for those doing their own installations and staff frequently offer to help. While the store cannot pull up very old receipts, taking a photo of your receipt is recommended. Overall, reviewers find it their favorite auto parts store, noting great service from the minute they walk in, and highly recommend it for its efficient, helpful, and worthwhile experience.
Aaron was by far the most amazing rep I’ve ever encountered, he was patient, helpful and by far the star of his team. He converted me from being loyal to O Riley’s to advance, I signed up for the rewards program because of him. He deserves to be the star of the show!
March 2024
Very good place to buy automotive parts and accessories
February 2024
My battery was not good under cold weather. I ordered new battery online then drove to store. Larry, a very nice and knowledgeable staff, replaced the battery for me in 15 mins. Great service!
