-
October 2024 by Dan Rollins
They installed my tires I got online for a reasonable price. They got me in and out and it was a great experience.
-
September 2024 by Thomas McClarty
I’ve been screwed by multiple auto care companies in the past which has made me leery of going to them. I try to fix as much as I can by myself. But I found these guys on Carfax when my AC air compressor went out. Alex was great from the start. They did the inspection for free even though they didn’t know whether I would be using them for the work. They drove me to a coffee shop to get work done while they were working on the car. They provided a warranty for their work. And Alex even called me three days later to make sure everything was going good. This is the best service I’ve ever received at an auto shop.
-
September 2024 by Ben Vonderhaar
First time going to FinishLine Auto. Worked with Alex Celis and Dalton Taylor and had a great experience. Went in for an inspection and it took no time at all. Will definitely be back for other future inspections/other maintenance.
-
September 2024 by Tai Do
Great Customer Service and Professionalism. I came in for an inspection. It was a smooth process from start to finish.
-
September 2024 by Mike Warren
Good experience! They were somewhat busy, but I was in and out in about 25 min or so. Price was reasonable, I guess, considering today's inflation.
-
July 2024 by GARY GRANT
I took my 68 Camaro there for inspection. This is a 120k car in pristine condition and they would not pass the inspection because it had a Grant Gt steering wheel. The same steering wheel that’s been on the car for 20+ years. This car only requires a safety inspection! I took it to another location and they passed it with no problem. Nevertheless they have lost the business of my 5 fleet trucks and 4 personal cars. Good luck to you guys.
-
July 2024 by my two cents
Alex is such a pleasure to do business with here! The service is quality driven and Alex always keeps me in the loop. Keep up the great work!
-
July 2024 by Maricela
The team were friendly and professional from start to finish. Our car needed the starter replaced and they kept me in the loop the entire time from running the diagnostic, ordering the part, and letting me know it was back up and running and other things to keep in mind that they noticed. I am thankful my Mom recommended this shop and I will do the same going forward.
-
June 2024 by Ron Callighan
Nice waiting room friendly service
-
June 2024 by Kevin Smoot
Work performed for shock-strut on my car. Car is operating good. Kudos to the manager, Alex, for applying integrity to accurate labor cost for actual labor provided, and not relying on a blanket job guide for labor hours. In other words, "the job guide" for the total work was 2 hrs, but actual work performed was accomplished in 1 hr (actually 40 mins). So I was billed the 1 hr, once I brought that to his attention. Well done! I presume Finish Line will turn more profit and satisfied customers when known for their integrity.
-
April 2024 by Kyle Nelson
The worst experience we could have asked for. We brought our jeep in for a check engine light issue on Friday and was told they didn't charge their coder so ask if we could bring in Monday. We bring in Monday and we don't hear anything back till Tuesday. We first got quoted $437.00 and then later same day $687. After we agreed to pay that they called us back saying it would be $1463. We did not like it but we went with it as well have to have our vehicle. We paid and picked it up on Wednesday at 6PM and when we got home we noticed it was leaking oil now, which was never a problem before their technicians worked on it. It was not leaking when we Brough it in and then started as soon as we got it home. I brought back to them to fix and they refuse to fix it but now they want to charge an additional $1665.00 for something else. I would NEVER recommend this place. Owner Derek is extremely rude and a coward and hung up on me and their manager Alex has no clue what he is doing. He told me they brought him in to try and "Fix" the reputation of this shop as it is well know for ripping people off and not fixing their vehicles. Legal actions will be taken but don't let this happen to you.. Take your vehicle elsewhere.No other problems were diagnosed other then the $1200 of work that was done to it. I was told everything was fixed and “good to go”. No mention of any other problems or leaks. Not even 10 hours later it’s leaking oil which was not happening until the work was done by their HS mechanics.
-
April 2024 by Kyle Turner
Went in for an alignment on my truck. They called me and told me the alignment would not be able to be competed because my wheel bearing was bad. I had the wheel bearing replaced and they want to charge me again for another alignment. That’s not good customer service.
-
March 2024 by Lucky Randolph
Took my Kia because of a popping in the front of the car. The first time they tried to fix it it didn’t work and was expensive. Like a fool I took it back to them and they replaced another part. We didn’t even get it home and the noise continued. Just turned around. After the next several hours I went to pick it up and they told me they could not figure it out. I wish they had told me that about $800 and days before they told me that. I would NOT recommend them. They still wanted me to come back and let them try but my confidence in them is gone.
-
March 2024 by Israel Carter
Been bringing my truck in here since we moved here.Brought my truck in roughly a month ago for an oil change. After my oil change my truck was leaking oil from the 90* fitting above my top side oil filter.I brought it back in, and they blamed it on a rusted fitting, but magically it stopped leaking and no issues further. I bring my truck back in today for a service and get told after my trucks in the bay that because my truck was leaking after they serviced it…that the owner doesn’t feel comfortable touching my truck.They do repairs here, they do full service changes, but because my truck leaked after their service …I cant get an oil change or have my truck fixed here?Edit : for what it’s worth, I don’t think Alex had anything to do with it. He said someone was watching the cameras and saw my truck and said he didn’t want to touch my truck.
-
March 2024 by Al Dowell
Great customer service
