-
February 2024 by Sierra Hall
Walked in and was completely ignored which is typical, but I had to put my item back due to a wait time I didn't expect, as I had food in the car with my dogs. Not their problem whatsoever. What is their problem is the very young, dark haired gentleman behind the counter who thought it would be an adorable move to look directly at me in my truck, laugh, and wave goodbye all cutesy like. He then had the audacity to laugh again when I called to confront him and lied by saying he was "pointing to his computer"He could've done much better with that lie.The customer service is average terrible here, but he took it to another extreme.Luckily Auto Zone is always nice. A bit more out of my way but they hire adults who know how to act at least.
-
December 2023 by Ed Bateman
Just neede a quart of oil. Staff was cordial and knowledgeable.
-
December 2023 by Kat Kitti
Just AWESOME, drive down to Joshua to pick something up, in car car very low on oil, literally no oil, stopped and bought it from here, Mr. Mark, a quite young gentleman helped me out and if it wasn’t for him, I wouldn’t have known where to put the oil, now I do ?. Very helpful and very well mannered young gentleman.
-
December 2023 by Matthew Fuentes
Walked in for a return and was ignored. Cashier (Mark) called customers from another line before me. Another customer had to tell him I was waiting and I was there first. I was in the line in front of his register.When he went to help me, he acted rude and like I was an inconvenience to him. After he returned my item he handed me my receipt and walked away not saying anything. Overall a terrible experience. I will go to other stores in the future.
-
November 2023 by Robert Mott
O'Reilly is just cheap auto parts. The quality is average a lot of things I need I have to order but I compare prices they are not that cheap.
-
October 2023 by BEEP BEEP DEETS
I usually like this store but today was a little different. I tried to get a part warrantied under my uncles account because thats where the part is warrantied under. Apparently my uncle has to be the one to handle he warranty. My issue is not with Oreilly policy as I understand thats how it is. My issue is with the young man, Kyle who felt the need to reprimand me for trying to warranty out a part under my uncles account. He threatened to report my uncle told me he "had a problem with me trying to use the account as an unauthorized person". I was not trying to get a freebie part or take advantage. I was simply trying to get the part swapped out. I havent experienced a rude and unprofessional person at this Oreillys until today. The person with me was ready to take his head off because of how rude he was. Kyle was rolling his eyes and at this point we just left to deescalate the issue. No need for violence and whatnot. I called customer service and Tammy explained the situation calmly and politely without attitude which is what Kyle needs to be taught. I will no longer be visiting this store and will drive the extra miles out of my way to avoid having a child yell at me about what he thinks about me trying to get a part warrantied. Good luck with Kyle. I have a feeling I wont be the only person he treats that way. If he was just having a bad day, I hope it gets better and meant no harm or wrong doing but I dont feel that experience was how that could have gone for someone who didnt understand the store policy.
-
October 2023 by Tommy Dixon
They had what I needed, JB Weld. I was in and out quickly. The employees were helpful and friendly.
-
August 2023 by jay R
Besides the workers acting as if they would rather be anyway else than work, I would recommend it. I wouldn't want to work at O'Reilly's either so I get it.
-
May 2023 by Desiree Mitchell
This review is like 3 months overdue but I’m finally doing it lol. All of the the staff was helpful and friendly. Robert went over and beyond to help me change my light bulbs. I have a 2022 vehicle and he had to do a little more work than I anticipated when I asked for his assistance. He was super sweet and professional about it. The whole experience made my day. Thank you!
-
May 2023 by Joshua Dunn
Went there yesterday to get my battery recharged. They tested it and immediately told me it was bad, they tried to sell me a new one. Had to ask them to throw it on the machine charger. Came back two hours later and they told me again it was bad, the machine wouldn't charge it, tried to sell me a new one again. Left there went to autozone, had them test the battery and charge it on their machine. Battery came back good and was able to be fully charged again. Just beware,
-
May 2023 by patrickl crowe
Some of the most helpful knowledge driven folks ? I've had the pleasure of being assisted by! Thanks Joshua O'Reillys!!!
-
April 2023 by Ramon N. Rodriguez
Great ladies and gentlemen that work there. They’re very knowledgeable and helpful with your questions. They’ve kept my 07 Ram running over 270k miles. Going to keep going here for as long as these fine folks work here.
-
February 2023 by jacob waters
Really great store. Amazing help. Had everything I needed. Even got some parts shipped to the store. Should have my classic 88 vette and 95 f350 on the road again in no time. Thank you guys. Also thank you for the military discount. That means tons to my and all of my veteran brothers and sisters.
-
December 2022 by Tomas Gomez
Very friendly and knowledge able .
-
December 2022 by Dewey “Dc shadow59” Clemons
Really like O'Reilly's. Friendly knowledgeable staff at the locations I've visited.
