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April 2024 by Robert Leasure
It's a big box store with no customer service. They want you to wander around looking for what you need hoping that you see something else to buy, and nothing has changed. 4/4/24
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March 2024 by Helen Rikard
Let me tell you folks, buying a zero turn mower at Lowe's in Jasper, Texas, was an adventure! I waltzed in there on a mission to snag a John Deere Z325 Easy Track, ready to conquer my overgrown jungle of a lawn. Unfortunately, finding one was like playing hide-and-seek with a mischievous squirrel - nowhere to be seen.But then, a hero emerged! A lovely sales clerk named Jay, with a smile that could brighten the dullest paint can, came to my rescue. She vanished into the back like a lumberjack wielding a radar dish, and emerged victorious - zero turn mower in tow! Apparently, it was already assembled, just waiting for its glorious escape to mow down some grass. (Though, let's be honest, it probably wasn't too thrilled about the extra work I was about to heap on it.)The entire store was spotless, and all the salespeople were friendly. But Jay deserves a gold star for her can-do attitude and impressive disappearing act. Now, if you'll excuse me, I gotta go get friendly with some tall grass and put this bad boy to the test. Thanks, Lowe's Jasper, and a big shout out to Jay for making my lawn-taming dreams a reality!
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March 2024 by Gordyn Kirschner
The staff is very helpful and will get you the right stuff you need.
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March 2024 by Colby Ellis
Bought a $370 ladder that was marked down to $275, customer service told me to come back to get the $100 off because no manager was available, came back and they told me it was no longer marked down so they couldn’t give me the $100 off. Will no longer shop here.
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March 2024 by Josh Theriot
Casey LaCazeBy far the best employee I've met at lowe's, He is super helpful and very knowledgeable. And if he doesn't know something, he will look it up. This guy goes up and above. Clearly management material!The man even works to help lowe's day off!
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March 2024 by Michael Charles
We went to this location because it was closer than the other Lowe's locations, and it was our only stop. This store had everything we needed on this trip... wood glue, a saw, lumber, and lots of help. They helped us find a cart for the lumber, and two of them loaded it onto the cart for us, and after ringing it up, two others loaded it on our truck for us as well... after I got home, it hit me...you know you're getting old when 4 people help you at Lowe's ?
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March 2024 by Donna Beaty
Love how the staff goes out of their way to help you. Great customer service it's nice when you have staff that is actually willing to help you
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March 2024 by Miguel Marti
Respect very fast ? unload
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February 2024 by becky hudson
Employee very helpful and courteous.
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February 2024 by Jeaneen
The store is nice and clean it’s was quiet on my visit. I went for pipe wrap and searched isle 45 and additional isles where the sign said it would be. No luck, so I walked around until I could find an employee who didn’t seem too busy. I proceeded to ask him where they kept the foam sleeves to wrap pipes. He said you mean pipe wrap. I said ok sure since the verbiage was wrong and that’s important to him. I told him I checked isle 45 and I wasn’t able to locate it. He said it’s on an end cap ma’am. I guess I should have known that by the was he spoke to me. I didn’t bother to explain that I checked that whole area up to the lumber and didn’t see anything. I left and went to Parker’s and spent my money there and they were so helpful and kind.
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February 2024 by Sherri Gregg
Unlike my experience at Lowe’s in Missouri City Texas I had just a day ago (1/12/2024), the one here in Jasper is outstanding! The people there are very friendly and super helpful. They aren’t busy profiling black customers to have the police called on them! Thank you so much Lowe’s for the great customer service and knowledge that you all have.
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February 2024 by rae yearnd
Great service at Jasper and Leesville. I will check back in tomorrow and let you all know how they do in Longview. I expect it will be more of the same.
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January 2024 by Tia Brashier
Staff was awesome and so nice, they had an awesome inventory as well
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December 2023 by Andrea Oden
Great inventory, but Lowe's card got cancelled because I paid it off and haven't used it in a year. Sale was declined. Stupid
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December 2023 by J t
Clean store, fair prices, not always easy to find staff in the aisles, but they are usually right around the corner and happy to help with any questions or concerns you may have. I went in for a chainsaw bar for an ego, and they had a great selection at a great price. It was fast, and I was in and out with what I. Needed. :)
