Department Stores in Jasper, TX

“Never fails anytime I go to TS (a lot) someone is always ready to help me.
Sterling and Gracelyn alway answers my questions and helps me choose the correct feed, vaccines and wormer I need for my animals. I rescued a horse recently, I’m grateful they were there to help me
They carry my feed to my vehicle cause I’m unable to lift heavy items.
Amy at the register is alway the sweetest.
They are the reason I keep coming to the Jasper location!”

“THE WALMART WAY IS THE BEST WAY. I realize this is my opinion but I know for a fact it works. This morning I had to purchase a battery for my riding mower. I received great customer service from all four registers which I purchased from auto service, CSM register at self-checkout, and the regular register, & Vision Center. Today and throughout the years I have received some exceptional service at this location. To be truthful the area where there was a huge repeated problem with great customer service in this store was when you need something from the locked containers in cosmetics and the pharmacy area. Never could I hardly get assistance on several occasions from the front line they would repeatedly send me to the area to wait on assistance that never showed up or send me looking for an associate that I never found and I had to leave the store without the merchandise I came to purchase.

When I was an Associate at Walmart at several locations I was taught the WALMART WAY during new hire orientation, me along with my coworkers enforced THE WALMART WAY-once I was on the floor with a smile on our faces. You would never tell a customer you don’t know where certain merchandise is located and walk away from the customer or point them in the direction of the merchandise they’re seeking. Even if you’re on break you go with the customer and find what they need and someone on the frontline would extend your lunch break. We (first contact for help) didn’t even hand customers off to another associate we accomplished the mission for the customer.

I’ve been told by several associates in other Walmart stores that the WALMART WAY is no longer in place. CLEARLY. I patronize WALMART STORES NATIONWIDE. Personally I said Sam Walton is scratching from his grave. Just keeping things ?. To me he was a genius who knew CUSTOMER SERVICE ⭐️⭐️⭐️⭐️⭐️. His system guaranteed maximum return on the BOTTOM LINE with extremely happy customers to go with that profit. I don’t know if the WALMART WAY is taught anymore to new associates or enforced so I’ll not hold that against any WALMART Store. The difference it would make if it was taught & enforced for the customer sake, employer and employees benefiting through maximum spending on the customer behalf, mega profit for the owner of the store and extra incentives for the employees.

There was a time at WALMART If a customer was slightly mishandled the front-end could and would give gift card, reduce the price of the merchandise to the customer. This would smooth the situation and the customer would leave the store feeling valued instead of stressed plus irritated from receiving TREAT THE CUSTOMER HOWEVER YOU FEEL WAY. I consider the WALMART WAY A 5⭐️ customer service that can be easily achieved by each associate like the old days. It’s shouldn’t be an option to not give the best customer service available to your customers. No disrespect intended I only want to state facts because this is about GREAT BUSINESS.”

“Old time store selling work clothes and boots. Got some FRC jeans and a pair of Red Wing steel toe boots that fit great. May get some FRC overalls next time. Very helpful sales lady.”

“THE WALMART WAY IS THE BEST WAY. I realize this is my opinion but I know for a fact it works. This morning I had to purchase a battery for my riding mower. I received great customer service from all four registers which I purchased from auto service, CSM register at self-checkout, and the regular register, & Vision Center. Today and throughout the years I have received some exceptional service at this location. To be truthful the area where there was a huge repeated problem with great customer service in this store was when you need something from the locked containers in cosmetics and the pharmacy area. Never could I hardly get assistance on several occasions from the front line they would repeatedly send me to the area to wait on assistance that never showed up or send me looking for an associate that I never found and I had to leave the store without the merchandise I came to purchase.

When I was an Associate at Walmart at several locations I was taught the WALMART WAY during new hire orientation, me along with my coworkers enforced THE WALMART WAY-once I was on the floor with a smile on our faces. You would never tell a customer you don’t know where certain merchandise is located and walk away from the customer or point them in the direction of the merchandise they’re seeking. Even if you’re on break you go with the customer and find what they need and someone on the frontline would extend your lunch break. We (first contact for help) didn’t even hand customers off to another associate we accomplished the mission for the customer.

I’ve been told by several associates in other Walmart stores that the WALMART WAY is no longer in place. CLEARLY. I patronize WALMART STORES NATIONWIDE. Personally I said Sam Walton is scratching from his grave. Just keeping things ?. To me he was a genius who knew CUSTOMER SERVICE ⭐️⭐️⭐️⭐️⭐️. His system guaranteed maximum return on the BOTTOM LINE with extremely happy customers to go with that profit. I don’t know if the WALMART WAY is taught anymore to new associates or enforced so I’ll not hold that against any WALMART Store. The difference it would make if it was taught & enforced for the customer sake, employer and employees benefiting through maximum spending on the customer behalf, mega profit for the owner of the store and extra incentives for the employees.

There was a time at WALMART If a customer was slightly mishandled the front-end could and would give gift card, reduce the price of the merchandise to the customer. This would smooth the situation and the customer would leave the store feeling valued instead of stressed plus irritated from receiving TREAT THE CUSTOMER HOWEVER YOU FEEL WAY. I consider the WALMART WAY A 5⭐️ customer service that can be easily achieved by each associate like the old days. It’s shouldn’t be an option to not give the best customer service available to your customers. No disrespect intended I only want to state facts because this is about GREAT BUSINESS.”