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April 2024 by Lisa Castro
The manager at the Walgreen on Shady Grove and MacArthur is very helpful. I asked her if the item I was looking for in the back and she stopped what she was doing and went to look for me. After she returned I told her I decided on a product and she went to a cash register and rang up the product herself,.
Walgreens keep her. She is very good at customer service. ?
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March 2024 by Alexander Puentes
young short lady her name is jocelyn in the front very polite always greeting me every time i come in and always willing too help me when i need help haven’t seen her in a while wonder where she’s at.
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March 2024 by Andrew Kelsey
Pharmacy impossible to reach. Cannot call in prescriptions.
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July 2023 by Anne Jurado
I don't know what happened to the staff or why they were all replaced but so far, I'm not impressed.Dropped off a FedEx package on Sunday with the understanding that it would go out Monday. (I've been dropping off packages here for about a year now.) NO movement on Monday. I call today (Tuesday) and somehow my package was the only one left behind. Also, TWO employees were unable to send me a confirmation text on Sunday saying the package was received (one of them being a manager). Get your sht together, Walgreens.
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July 2023 by Christian A.
I wonder why review is 2.5 out of 5. Called to transfer my profile and my medication. I feel like the women answer my call doesn't want to work today. Pharmacy Walgreen please train your staff to be friendly and know customer service.
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July 2023 by Jesus Mesa
Make sure when you call the pharmacy that you get the employee's name and remember what time you calling. They will lie for convenience and even tell you your order is ready when in reality they have been out of stock the whole month. Zero accountability and even less respect for customers. You would have a better chance of getting your prescription filled by a Dallas crack head than anyone at this "pharmacy"
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July 2023 by Zuham Moreno
Pharmacy has incompetent and horrible staff! I received 3 medications; one of the bottles was short on pills , another one had too many, and the third bottle had a few wrong pills in there…. Luckily they fixed my problem but this shouldn’t have happened in the first place.
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July 2023 by Edgar E Coreas
Great service
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July 2023 by Jenna
Take forever to help customers
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February 2023 by go pro
They have poor customer service!!! As soon as I went in nobody greeted me!! There were 2 ladies working on greeting cards one past right next to me even though I appeared a bit lost and never acknowledged me…guess you have to be rich looking to be greeted…lady at the register saw me twice in and on my way out and never said anything to me!!!!! At one point I thought maybe I’m invisible but they don’t give you know what
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December 2022 by Tisa S.
What is the point of advertising a drive through if they keep closing it for no reason. There was no line inside and the same number of staff behind the counter as earlier in the day when it was busy. makes no sense I use drive through to reduce my exposure to illness.
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November 2022 by Rose Loret
The cashier named Melissa is very rude to customers
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October 2022 by n.r. t
I love going here. The staff are always so kind. Been going for years. Today I found out my card was frozen due to the number being stolen, and couldn’t get my payment to process from my bank due to fraud issues. But they were very understanding and didn’t mind that I’d have to come back after fixing the issue with my bank.
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December 2021 by kishore kumar
Be prepared to wait (especially when you are going with kids) as there is a long queue for COVID vaccination. Better fill up the COVID questionnaire before checking in to avoid delay.
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November 2021 by John Eddy
I went in today for my first dose of the Covid vaccine. I made the right choice going to this location. The staff was very professional, very friendly. I was a bit stressed, but they made everything easy. I highly recommend going to this Location for any vaccine. Setting up an appointment and completing the forms online speeds things up. It’s easy to do. I declined to submit my health insurance information online, I just gave them my card when I showed up for my appointment. Again, they made things easy.
