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February 2024
Response rate via email communication lags and doesn't provide details of written request questioning coverage details, increases, etc.
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October 2023
I have been calling for months to cancel my health insurance, because I am now on Medicare.No return calls! I just keep getting told they are working on it. Well I am not paying it! This is a terrible benefit management company. Atrium Navicent Medical Center can do better.
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October 2023
Horrible company. Tell you they will do something and when they don't and you call them on it, they get rude and nasty. Keeping my fingers crossed I can get them to issue the refund I need and I will move on and avoid them like the plague.
